Telemarketing Representative
Syriatel Mobile Telecom
مجموع سنوات الخبرة :9 years, 1 أشهر
Contact customers to inform them about Syriatel offers, promote Syriatel services and products.
•Conduct surveys with excellent quality of service throughout accurate questioning and accurate answers and ensure the registration of the
•data
•Conduct direct sales over the phone for Syriatel services defined by services owner.
• Contact customers to update or collect their personal information
•Register accurate data on fieldwork files existed on sharing directory and applications.
•Register customers comments/ complaints and report them to direct line of authority
Respond to customers inquires and complaints through phone call and identify and escalate priority issues to ensure a high level of customers satisfaction according to the company’s required standards
•I participated in “ورد وغار” products arrangement.