Mahmoud Hamed

Focus on sales quota, new business development & building
customer relationships
- Promote sales and provide account service to assigned and
potential customers
- Responsible for establishing pricing and securing new business
- Improve the profitability of existing accounts by fully
understanding value propositions
- Secure long-term relationship by negotiating supply
agreements
- Maintain adequate number of sales visits to customers and
develop and submit visit reports.
- Coordinate deliveries with Distribution Department to achieve
customer Loyalty .

Manage and plan territory
• Managed a portfolio of industrial, specialty, medical, and food-grade
gas customers across assigned territories.
• Achieved annual sales and profitability targets through strategic
account planning and execution.
• Developed quarterly/annual account plans with defined goals, pricing
actions, and growth strategies.
• Strengthened day-to-day customer relationships and expanded share
of-wallet within existing accounts
Lead regular prospection activity within local area
• Lead the prospection through prepared visits
• Identify customer requirements and expectations to initiate and
maintain business relationships
Develop standard & customized proposals
• Manages sales opportunity portfolio
• Develop and negotiate proposals to key customers
• Coordinates with business developers and operations team for
technical part/trials required to build the proposal/offer
Negotiate and sign contract
• Identify customers decision-making structure, culture and goals
• Renegotiate and extend contracts, offers and focuses on retaining
existing business
Commercial Proposals & Tendering

- Improving customer experiences with hands-on support, driving
satisfaction, and building profitable relationship.
- Helping customer’s meet business objectives with customize
product solutions.
- Handling customer complaints with effective solutions which
make customer loyalty increases.

• Directs customers by escorting them to racks and counters; suggesting items.
• Advises customers by providing information on products
• Helps customer make selections by building customer confidence; offering suggestions
and opinions.
• Documents sale by creating or updating customer profile records.
• Processes payments by totaling purchases; processing checks, cash, and store or other
credit cards.
• Contributes to team effort by accomplishing related results as needed. Auditing all
daily transactions of Vodafone Money Transfer service.