Store Manager
سينومي
Total des années d'expérience :3 years, 7 Mois
Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.
Complete store administration and ensure compliance with policies and procedures.
Ensure high levels of customers satisfaction through excellent service.
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
Report on buying trends, customer needs, profits etc.
Monitoring inventory levels and ordering new items.
Implement cross-training of employees and Assistant Managers to maintain productivity at all times.
• Manage real time service levels and hold the team accountable for meeting and exceeding targets.
• Hold regular one-to-one meetings and performance reviews with the team members. Review and analyze performance metrics to identify areas of opportunity that will drive performance improvement. Manages schedules, time-off planning, and attendance.
• Act as a problem solver and point of contact for executives to address day to day operational issues and seller disputes.
• Identify and address any staffing issues with or between team members when appropriate.
• Carry out regular quality audits to maintain process sanity and compliance.
• Conduct continues training need assessment and facilitate coaching to ensure
employee motivation and continues ups-killing.