Hospital delegate
Bupa Arabia
Total years of experience :5 years, 7 Months
• Identify and assess customers' needs to achieve satisfaction
• Keep records of customer interactions, process customer accounts and file documents
• Act as the company gatekeeper
• Go the extra mile to engage customers
• Resolve customer complaints via phone, email, and mail.
• Utilize computer technology to handle high call volumes
• Collected requirements for new projects
• RFP Submittal, Approve proposal and RFP scoring
• Create both technical and financial Proposal
• Scheduling
• Project Risk Assessment
• Obtains bids from vendors and subcontractors
• Maintains quality service by following organization standards.
• Collected requirements for new projects
• RFP Submittal, Approve proposal and RFP scoring
• Create both technical and financial Proposal
• Scheduling
• Project Risk Assessment
• Obtains bids from vendors and subcontractors
• Maintains quality service by following organization standards.
• Collected requirements for ITSM project
• Met with the owner and IT manager
• Research for vendors
• RFP Submittal
• RFP scoring
• Scheduling
• Project Risk Assessment
• Project Timeline- Gannt Chart
• Product Recommendation
Graduated freshly from Saint Cloud State University. Starting a new career journey.