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Ahmed Elshaer, Delivery and Collection Officer

Ahmed Elshaer

Delivery and Collection Officer·Amer Group

Egypt

Bachelor's degree, Civil and Criminal Law Investment law

Work experience

Total years of experience: 10 years, 6 months

Delivery and Collection Officer

January 2016 - Present

Amer Group

Sharm el Sheikh, Egypt

January 2016 - Present

Delivery of housing units, flats and commercial shops
Contracting for water, electricity and shower
Unit maintenance work
Make the unit installations completely
Providing trips and parties with its organization
Supervising the organization of parties and inviting clients
The complaints are received, followed up and resolved
Do control inside and outside the project
Collection of friendly differences
Company industry:
Facilities & Property Management
Job role:
Administration

Education

جامعة المنوفية

July 2013

July 2013

Bachelor's degree, Civil and Criminal Law Investment law

Egypt

GPA (rating): Satisfactory

GPA (rating): Satisfactory

Work in the field of law Work 3 years in the field of customer service resorts Work in the delivery field 3 years Work to manage the customer service office Work on 3 sites of Amer Group Company for Tourism Development Work on organizing parties and events Work to manage an entire resortا

Skills

Group Organization
Expert
Group Organization
Expert
Help Desk Management
Expert
Help Desk Management
Expert
Site Supervision
Expert
Site Supervision
Expert
Residential Projects
Expert
Residential Projects
Expert
Customer Service
Expert
Customer Service
Expert
mobile
Expert
mobile
Expert
office management
Expert
office management
Expert
office administration
Intermediate
office administration
Intermediate
Excel PowerPoint- CRM - SAP- Word
Expert
Excel PowerPoint- CRM - SAP- Word
Expert
CRM. PMP.
Expert
CRM. PMP.
Expert
التكلم مع العملاء
Expert
التكلم مع العملاء
Expert
التوجيه وتصحيح مسار العمل
Expert
التوجيه وتصحيح مسار العمل
Expert
planning
Expert
planning
Expert
web development
Intermediate
web development
Intermediate
hr transformation
Intermediate
hr transformation
Intermediate
marketing
Intermediate
marketing
Intermediate
performance management
Expert
performance management
Expert
accounting
Intermediate
accounting
Intermediate
teamwork
Expert
teamwork
Expert
word of mouth marketing
Intermediate
word of mouth marketing
Intermediate
Design and develop technical solutions for enterprise-level projects
Intermediate
Design and develop technical solutions for enterprise-level projects
Intermediate
Customize existing systems to meet the business needs of the company
Expert
Customize existing systems to meet the business needs of the company
Expert
mail
Expert
mail
Expert
operation
Expert
operation
Expert
outlook
Expert
outlook
Expert
office work
Expert
office work
Expert
problem solving
Expert
problem solving
Expert
marketing strategy
Intermediate
marketing strategy
Intermediate
operations management
Expert
operations management
Expert
asset management
Expert
asset management
Expert
team leadership
Expert
team leadership
Expert
team management
Expert
team management
Expert
key account management
Expert
key account management
Expert

Languages

Arabic

Native Speaker

English

Intermediate

Memberships

تحكيم دولي

التحكيم الدولي

May 2012

نقابة المحامين

ليسانس حقوق

July 2013

Training and Certifications

Certifications
Business Strategy Assessment
Feb 2020
Employee Reliability Assessment Test
Feb 2020
IQ
Feb 2020
Training
HR
al-manoufia University
Jun 2013
Microsoft Office
Amer Group
Jun 2012
crm
Amer Group
Feb 2016