Sales and service Engineer
Amigo Medical Services
Total years of experience :8 years, 2 Months
• Trained and worked on diagnostic equipments.
• Patient monitor, Neonatal Jaundice Meter, Fetal monitor, ECG machine by Amigo Medical Systems.
• Oversee the fabrication and testing of systems after installation to ensure performance and client requirements are met.
• Engaging in ongoing preventative maintenance for medical equipment.
• Ensuring safe and optimal performance through routine inspections and in-service training with customers.
• Co-ordinate maintenance schedules and quality control checks. Providing quality customer service
• Mentored junior engineers and new hires to better improve the competency and efficiency of all staff.
• Searching for new clients who might benefit from
company products or services
• Identifying the contact, identifying the decision
maker.
• Identifying the need. Educate the client.
• Organizing a demonstration of the product.
• Identifying the purchase time frame.
• Submitting a quotation.
• Performing follow ups.
• Negotiating.
• Finalizing the deal.
• Trained on clinical equipments mainly heamatology equipments.
• Electrolyte Analyzer by Instrumentation Laboratory, Epsilon Diagnostics, Alfa Wassermann, HORIBA
• Cell Counter by HORIBA
• Blood Gas Analyzer by HORIBA
• Installation of above equipments
• Responded to service calls in order to perform on-site repairs.
• Conducted troubleshooting and provide technical support services, such as replacing needed equipment components.
• Tested the functioning of the equipment by taking detailed accuracy, selectivity, and sensitivity measurements.
• Train clinicians and other medical personnel on the proper use of equipment
Trained on hospital equipments.
• Assisted Biomedical Engineers during servicing medical equipments.
• Maintaining service and spares records.
• Assisting daily rounds of critical care equipments.
Training on biomedical equipments.
Hands on training on clinical lab equipments.
Training on PCB mapping
Troubleshooting Faulty devices
Studying and analyzing the functioning of the biomedical department.
Updating the equipment ledger.
Attending to the service call from different departments.
Attending the installation process carried out by the company.
Working on old machines and taking out the working parts of the machine.
Quality check of critical care machines before the OT days.
Tracking the AMC’s of the machines.
Studying the troubleshooting procedures of biomedical equipments
Learning ledger keeping procedures.
Perfecting soldering techniques practicing on old machines.
Conducting performance checks.
Successful conduction of project – Automated Drug Delivery System Was a part of 3 membered project team for the creation of an automated drug delivery system. Was awarded the best project.