مجموع سنوات الخبرة: 17 سنوات, 8 أشهر
فبراير 2014
إلى مارس 2023
Retail Sales & Store Manager
في Fresh Mart Supermarket
البلد :
بنجلاديش - Dhaka
● Greets and receives customers in a welcoming manner. Serves customers by helping them select products.
● Carry out administrative activities of the establishment. Manage staff and assign duties.
● Store management, merchandise and services to be sold.
● Implement price and credits policies and marketing strategies.
● Maintains friendly, efficient, positive customer service and resolves problems of clients, and co-workers.
● Assists with inventory, including receiving and stocking merchandise.
● Review, evaluate and implement new administrative procedures.
● Plan budgets and monitor revenues and expenses.
● Assemble data, prepare periodic and special reports, manuals and correspondence, and evaluate daily operations.
● Establish work priorities and ensure procedures are followed.
● Recruit, hire and supervise staff and/or volunteers
Skills:
Sales-driven and goal-oriented, Selling to customer needs, Relationships, Product & Price knowledge, People skills, Task prioritization, Working in a fast-paced environment, Teamwork, Organization, Leadership, Visual merchandising, Technology knowledge, Marketing, Multitasking.
● Carry out administrative activities of the establishment. Manage staff and assign duties.
● Store management, merchandise and services to be sold.
● Implement price and credits policies and marketing strategies.
● Maintains friendly, efficient, positive customer service and resolves problems of clients, and co-workers.
● Assists with inventory, including receiving and stocking merchandise.
● Review, evaluate and implement new administrative procedures.
● Plan budgets and monitor revenues and expenses.
● Assemble data, prepare periodic and special reports, manuals and correspondence, and evaluate daily operations.
● Establish work priorities and ensure procedures are followed.
● Recruit, hire and supervise staff and/or volunteers
Skills:
Sales-driven and goal-oriented, Selling to customer needs, Relationships, Product & Price knowledge, People skills, Task prioritization, Working in a fast-paced environment, Teamwork, Organization, Leadership, Visual merchandising, Technology knowledge, Marketing, Multitasking.
أغسطس 2008
إلى فبراير 2014
Retail Sales Supervisor & Customer Service
في Family Needs
البلد :
بنجلاديش - Dhaka
● Oversee and coordinate sales staff and cashiers.
● Assign duties and prepare work schedules for full-time, part-time and contract workers
● Approve payments by cheque and the return of merchandise
● Sell products or services to customers, Solve problems, such as customer complaints and product shortages
● Maintain inventory and order merchandise, Prepare reports regarding sales volumes, and product supply.
● Hire, train or arrange training of new sales staff, Conduct employee performance reviews, Address problems
with an employee
Skills:
Coordination, Monitoring, Service orientation, Active listening, Critical thinking, Management of personnel
resources, Social perceptiveness, Complex problem solving, Projecting outcomes, Planning, Analyzing
Information, Business Management, Client Service, Designing.
● Assign duties and prepare work schedules for full-time, part-time and contract workers
● Approve payments by cheque and the return of merchandise
● Sell products or services to customers, Solve problems, such as customer complaints and product shortages
● Maintain inventory and order merchandise, Prepare reports regarding sales volumes, and product supply.
● Hire, train or arrange training of new sales staff, Conduct employee performance reviews, Address problems
with an employee
Skills:
Coordination, Monitoring, Service orientation, Active listening, Critical thinking, Management of personnel
resources, Social perceptiveness, Complex problem solving, Projecting outcomes, Planning, Analyzing
Information, Business Management, Client Service, Designing.
أغسطس 2005
إلى يوليو 2008
Retail Salesman
في Nandan Mega Shop
البلد :
بنجلاديش - Dhaka
● Greets and interacts with customers.
● Consults with customers to understand their needs and preferences related to the merchandise.
● Demonstrates and explains merchandise, selecting and suggesting options suitable for the customer’s
needs.
● Answers customer's questions about the merchandise.
● Assists customers with purchase decisions.
● Retrieves merchandise from the sales floor, stock room, or other inventory locations; places special orders.
● Collects payment using the store point of sale system.
● Processes returns and exchanges.
● Performs other duties as assigned.
Skills:
Communication, Listening, Sales and customer service, Merchandise, Anticipating customer needs, operating
or quickly learning the store’s point-of-sale system, Working under pressure, Working in a busy team, Time
management, and Attention to detail.
● Consults with customers to understand their needs and preferences related to the merchandise.
● Demonstrates and explains merchandise, selecting and suggesting options suitable for the customer’s
needs.
● Answers customer's questions about the merchandise.
● Assists customers with purchase decisions.
● Retrieves merchandise from the sales floor, stock room, or other inventory locations; places special orders.
● Collects payment using the store point of sale system.
● Processes returns and exchanges.
● Performs other duties as assigned.
Skills:
Communication, Listening, Sales and customer service, Merchandise, Anticipating customer needs, operating
or quickly learning the store’s point-of-sale system, Working under pressure, Working in a busy team, Time
management, and Attention to detail.
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