Barista - supervisor
Coffee Bean and Tea leaf
Total des années d'expérience :8 years, 10 Mois
Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans.
Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, caffe latte, and cappuccino.
Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
Coordinating the team by managing schedules.
Doing Items Inventory and Sales reports after shifts.
Ensure that the cash drawer is balanced and maintained at all times
Work in different departments to gain perspective, including marketing, sales, customer services, purchasing, merchandising, and personnel departments.
Work with other managers to plan and direct the work of the organization.
Evaluate work output of the employees.
Use company reports to analyze sales, gross profit and inventory activity.
Participate with store management in interviewing, hiring, and training employees.
Conduct market research to identify selling possibilities and evaluate
customer needs.
Actively seek out new sales opportunities through cold calling, networking and
social media.
Prepare and deliver appropriate presentations on products/ services.
Create frequent reviews and reports with sales and financial data.
Ensure the availability of stock for sales and demonstrations.
Participate on behalf of the company in any exhibitions, events or
conferences.
Negotiate/close deals and handle complaints or objections from the
customers.
Collaborate with team to achieve better results & achieving targ
Welcoming Guests
Checking Guests In and Outs
Completing Procedures when guests arrive and leave.
Provide guests with informations, answer their quiries and deal with complaints.
Taking reservations by telephone or emails, preparing bills and dealings with payments.