Maria Rizalina Navarro, Client Relationship Officer / Business Development Officer

Maria Rizalina Navarro

Client Relationship Officer / Business Development Officer

Candidzone - HR Solutions

Location
Qatar - Doha
Education
Bachelor's degree, BS Hotel, Restaurant and Management
Experience
6 years, 1 Months

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Work Experience

Total years of experience :6 years, 1 Months

Client Relationship Officer / Business Development Officer at Candidzone - HR Solutions
  • Qatar - Doha
  • My current job since September 2023

• Building and maintaining client relationships.
• Understanding client needs and offering solutions.
• Acting as a liaison between clients and internal teams.
• Providing excellent customer service.
• Identifying upsell or cross-sell opportunities.
• Monitoring client accounts.
• Collaborating with sales and marketing teams.
• Keeping accurate client records.
• Staying updated on industry trends.
• Participating in networking events.
• Venturing out to meet with potential clients, even without appointments,
to explore opportunities.

Outdoor Sales Representative at Doha Kowate Trading, Contracting & Services WLL
  • Qatar - Doha
  • August 2022 to August 2023

• Visiting the client and potential companies.
• Answer, screen and forward incoming phone calls.
• Preparing the file information to submit by email and can submit
it personally to the client.
• Preparing Material Submittal and other documents.
• Making a quotation as per request from the client.
• Order front office supplies and keep inventory of stock.
• Update calendars and schedule meetings, daily and weekly reports.

Receptionist Admin Assistant at Party Mania, Qatar.
  • Qatar - Doha
  • February 2019 to July 2022

• Greet customers and makes them feel comfortable.
• Being able to handle and manage multiple tasks.
• Organizing the store and taking inventory.
• Assisting clients with ideas for dress up parties and kids themed parties.
• Safeguard merchandise from external and internal losses (e.g., theft,
damage, etc.).
• Provides fast, efficient, and courteous service always to customers.
• Locates merchandise for customers and places orders, where necessary.

Sales Associate at Liwa Trading Enterprises
  • Qatar - Doha
  • May 2018 to January 2019

Responsible for timely and proper display and replenishment of merchandise.
•Receives and check the accuracy of all products deliveries and reports discrepancies immediately.
•Conduct delivery as scheduled.
•Ensures the achievement of sales targets.
•Identify and segregate items for pull-out damage, dirty and slow moving.
•Safeguard merchandise from external and internal losses (e.g., theft, damage, etc.).
•Maintain orderliness at the selling and stockroom area.
•Prepare and submit accurate reports on time.
•Provides fast, efficient, and courteous service always to customers.

Education

Bachelor's degree, BS Hotel, Restaurant and Management
  • at Philippine Women's University
  • March 2012

Undergrad

Bachelor's degree, Information
  • at S.T.I College
  • March 2009

Undergrad

High school or equivalent, High School
  • at Jose Abad Santos High School
  • March 2007

High School Graduate - Completed

Specialties & Skills

Office Work
Receptionist
Microsoft Office
Sales skills
Customer Service Oriented
FRONT OFFICE
COORDINATING
SOCIAL MEDIA
TOURISM
ADOBE PHOTOSHOP
ADOBE PHOTOSHOP LIGHTROOM
BUSINESS TO BUSINESS
CUSTOMER SERVICE
EMAIL MARKETING

Social Profiles

Languages

Filipino
Expert
Arabic
Beginner
English
Expert
Tagalog
Expert

Training and Certifications

Certificate of Experience-Doha Kowate (Certificate)
Certificate of Completion-Powerful Sales Skills (Certificate)