SALES IN CHARGE
AL Foah
Total years of experience :19 years, 11 Months
and Responsibilities
Ensure high levels of customer satisfaction through excellent sales service.
Providing customers with information on pricing and product availability.
Assess customers need and provide assistance and information on product features.
Deal with customer complaints professionally.
Process payments made by the customer - either by cash or credit card.
Maintain in-stock and presentable condition assigned areas.
Arranging and designing of trays, baskets and gift boxes.
Keeping up to date with all current promotions.
Monitoring the expiration of the items.
Responsible for the weekly and monthly inventory.
Check the stock balance from ERP system, with the actual physical stock.
Team up with co-workers to ensure proper customer service.
Responsible for making reports through MS Excel, handling petty cash at the store as well as collating the daily sales.
Responsible for the weekly and monthly sales report and deposit sales in the bank.
Monitoring sales target every month, and monitoring stocks available inside the store.
Remain knowledgeable on products offered and discuss available options.
Assisting customers in order to help them find what they need.
•Deal with customer complaints professionally and with restraint.
•Maintain cleanliness of stock shelves, display and organize sales areas.
•Checking of stocks, and make an order to warehouse.
•Promotes products to customers, and offer promotions and discounts.
•Maintaining FIFO of all the products.
•Responsible of daily sales report, weekly sales report and monthly sales report to be submitted to the head office.
Always check the display items, and put tags and arrange at all times.
•Assist the customer at all times and assist to their needs.
•Maintaining FIFO of all the products.
•Rotating and replacing stock.
•Achieve sales for the company by developing good customer relations
•Taking cash and card payments and making sure the till balances.
•Make an order all sold out items to warehouse.