National Key Accounts Manager
Johnson & Johnson -
Total years of experience :31 years, 4 Months
Johnson & Johnson - National Key Accounts Manager - Pharmacy Division
MANAGE
6 National Wholesale Pharmacy accounts MASS & OTC,
Accountable for 50% monthly and annual turnover
NETT Sales Performance targets - Awarded multiple awards
Manage PNL
Growth and profit targets internal and external
Product contributions
Pricing strategy
Increased range and NPI distribution targets
Own and customer KPI’S according to the J&J Business Strategy
Building strong trustworthy trade relationships
Integrated dedicated collage structure
Excellent standards of customer service
Monthly Review meetings
Trade Terms negotiations
Promotional budgets, invoices and payments
Data Analytics
Accurate sales forecast and order management
Integrated relationships between Sales and Marketing
Manage Sales, Sales Agents and OPS Teams performance and execution
L’Oréal South Africa - National Key Account Manager \[promotion\]
Managed:
Both Clicks and Foschini simultaneously
All Brands, L’Oréal, Hair care, skin and cosmetics, Garnier, Dark & Lovely as well as Maybelline
Accounts sales growth and profitability
Develop, plan and Performance manage Account against business plan Develop alternative strategies as and when needed
Strong internal liaison between Marketing and Business Development Implement plans as per the Busyness strategy
Oversee Operational execution according to activity plans
Collaboration with internal and external sales forces
Implementation distribution and sales strategy to build the brands and achieve the organizations short and long-term turnover objectives.
Set sales targets and assign resources, internal and external
Design sales organization, develop commitment and performance of sales teams
Integrate the sales strategies and activities with other Departments (esp. Marketing, Customer Service, Education and Merchandising)
Recruit, manage and develop internal and external sales teams and B.A.'S. Ensure development and expertise, know-how and support organizational changes
L’Oréal South Africa - Regional Sales Manager
Annual business sales planning aligned with the objectives decided by General Management
Achieve sales targets and objectives by adhering to sales strategies for all brands according to the sales plan
Define and implement strategies for the distribution of all products
Formulating customer centric promotional and sales plans
Drive and achieve the organizations short and long-term sales and turnover objectives
Develop sales strategies and adjust as needed
Set sales targets and assign resources for Regional Sales, Agent, OPS and merchandising teams and ensure that they are achieved
Design sales organization
Monitor Collage and performance results
Recruit, performance manage, lead, coach and develop clear objectives for Sales, Agents and OPS Teams
Manage, Train and oversee Regional sales partners and oversee their performance
Integrate the sales strategies and activities with cross functional Departments (esp. Marketing, Customer Service, Education and Merchandising)
Ensure development of expertise and know-how and support organization changes.
Johnson & Johnson - Regional Sales / Operations Manager / Trainer
Manage:
Designated sales area Central and Cape Coastal Areas
Sales growth meeting the agreed monthly and quarterly targets.
Build and maintain Roc, Neutrogena and all Johnson & Johnson skin care brands.
Analysis of Data
Implement strategic creative initiatives
KPI’s
Planning and implementation of monthly route lists/ call cycle
Stock control
Tester and allocation orders according to budget
Training for all designated Skin care sales experts
Product Launches - hosted and facilitated all NPD launch events
Displays and merchandising.
Successfully plan and execute on all National and Regional Promotions
Effective handling of Consumer Relationships and complaints
Knowledge of Competitor activity
All HR functions, recruiting and performance
Company and Customer records
Effective Communication - internal and external with planners and buyers
Regular Review Meetings - internal and external - planned and recorded
Stock inventory - fully responsibility of stock holding in all stores
West Coast Marketing cc - Sole Owner
My agency provided the following services:
National and Regional Sales, operational and administrative infrastructure.
Setting and achieving of budgets and sales targets by Range, product and by Retailer as agreed to by Principal
Reviews to ensure Principal budgets and sales plans are met.
Ensure optimum stock levels are maintained
Manage listings and discontinuations
Employ a sales team; consisting of myself an Operations Manager, Admin Assistant and 5 Representatives
Managing out sourced sales Agent’s
Coverage all Retailers in Western Cape, Swellendam up to Alexander Bay
Present catalogues and execute on all POS
Act and liaise on behalf of principal
Schedule promotions, on and off peaks and order accordingly
Processing of orders, claims / returns and any other documentation
Manage appointed sales agents
Manage relationships with stores/store manager/regional managers and buyers
Sales and Product training of internal and external sales staff and Agents
Maintained stock levels, in order to ensure maximum sales against target
Monitoring of sales
Setting stocks levels, promotional stock and free stock
Manage stock variances during stock take and financial year ends
Manage shelf, adjust layouts
Merchandising negotiate space with HQ and store buyers
Ensure ongoing training and follow through by sales staff.
Weekly and monthly reporting.
Product related assistance offered;
Range reviews, analysis of sales performance by product.
Sourcing and selecting of suitable product for the client.
Product selection and development in terms of - quality, price, packaging, value packs, promotional items and intense selection of concept vs. space allocation.
Building of layouts and Plano-grams.
Prepare and present range concepts according to up to date product and fashion trends and colors according to the client’s needs.
Trips to the East (China, Malaysia and Hong Kong) to source product
Other countries visited; America, Germany, Switzerland, Greece & Turkey.
Manage performance of brands within stores
TRAINING Energy Performance in Life Course Change Control Records and Information Management IAPP Acceptable Use and General Privacy Training Handling of Finished Product Samples at the Marketing SSA Quality & Compliance Training Records and Information Management-2016 Records and Infomation Management-2016-ILT Scotwork Negotiation skills Training Adverse Events and Product Quality Complaints 2016 Consumer Adverse Events and Product Quality Complain SSA-Q&C-General Training QA Training Change Control Promotions Design Preparation & Control Good Documentation Practices CIS MC Good Documentation Practice QSP-001046 TRAINING CONT. Quality Policy International Health Care Business Integrity (HCBI) Annual Anti-Corruption Course 2016 - Czech Corporate HCC Awareness MD US HCC Awareness 2016 JJMD Health Care Compliance and Privacy Training US Consumer Health Care Compliance Training IAPP Acceptable Use and General Privacy Training v10 Adverse Event and Product Quality Complaints 2015 (multiple languages) Adverse Event and Product Quality Complaint Awareness Adverse Event and Product Quality Complaints 2015 L'Oreal Ethics e-learning Effective Negotiation Skills Key Account Management - Business Planning L'Oreal Ethics e-learning SINS - Retailer Strategy Commercial finance Compliance Online Competition Law L'Oreal Product Training Secretarial Course Beauty Consultant Diploma - Justine - 1981
Matriculated in 1981 - Grade 12