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تم إلغاء حظر المستخدم بنجاح
رستم أبوعرقوب, Country Sales Manager

رستم أبوعرقوب

Country Sales Manager·kemipex

الأردن

بكالوريوس, B.Sc. In Chemical Engineering

الخبرة العملية

مجموع سنوات الخبرة: 29 سنوات, 5 أشهر

Country Sales Manager

مارس 2022 - حتى الآن

kemipex

عمان، الأردن

مارس 2022 - حتى الآن

# Market Analysis and Monitoring:
- Regularly analyze market trends and dynamics within my designated area
of responsibility.
- Monitor competitor activities, including material availability, pricing
strategies, and product offerings.
- Stay updated on market policies and regulations affecting sales
operations.
# Order Management and Negotiation:
- Manage order processing from initiation to fulfillment, ensuring
adherence to payment terms and conditions.
- Negotiate terms and conditions with clients to maximize profitability and
customer satisfaction.
- Coordinate with internal teams to ensure timely delivery and resolution of
any order-related issues.
# Product Testing and Technical Support:
- Oversee the technical cycle and testing of products to ensure quality
standards are met.
- Provide technical support and guidance to customers during product
implementation and usage.
- Collaborate with the R&D team to address product improvement
opportunities based on customer feedback.
# Professional Presentation and Market Surveys:
- Present company products and solutions to clients in a professional and
compelling manner.
- Conduct market surveys and gather customer feedback to identify
opportunities for product enhancement and market expansion.
- Utilize insights from surveys to develop targeted sales strategies and
promotional campaigns.
# Sales Growth and Market Expansion:
- Drive sales growth in existing markets through strategic planning and
relationship building.
- Identify and pursue opportunities to penetrate new markets and expand
the company's footprint.
- Develop and implement effective sales strategies to capitalize on
emerging trends and consumer preferences.

مجال الشركة:
المحاجر والتعدين
الدور الوظيفي:
المبيعات

business development consultant

أغسطس 2020 - مارس 2022

Manaseer Industrial Complex

عمان، الأردن

أغسطس 2020 - مارس 2022

# Developed and implemented strategies to introduce basalt powder as a
raw material in various industrial segments, including paints and coatings,
plastic manufacturing, polyurethane foam production, and construction
materials.
# Conducted market research to identify potential opportunities and target
markets in different countries.
# Established and managed relationships with key stakeholders, including
suppliers, distributors, and clients, to facilitate market penetration and
business growth.
# Negotiated contracts with clients, ensuring favorable terms and conditions
for the company.
# Provided technical support and guidance to clients throughout the sales
process, addressing any inquiries or concerns.
# Monitored market trends and competitor activities to adjust sales and
marketing strategies accordingly, maximizing business performance.
# Collaborated with internal teams to optimize product development and
customization according to market demand.
# Generated regular reports and analyses to track sales performance, identify
areas for improvement, and inform strategic decision-making processes.

مجال الشركة:
المحاجر والتعدين
الدور الوظيفي:
التسويق والعلاقات العامة

Freelancer supplier and consultant

يوليو 2020 - أغسطس 2020

N/A

عمان، الأردن

يوليو 2020 - أغسطس 2020

Freelancer supplier, consultants, training

مجال الشركة:
البناء والتشييد
الدور الوظيفي:
استشارات

Head of Sales and Business Development

مارس 2019 - يونيو 2020

Mas Paints Qatar

الدوحة، قطر

مارس 2019 - يونيو 2020

# Designing special annual plans in the sales department through relying on
studying market requirements, and following up customer requests in
order to work on providing them.
# Contributing to maintaining the selling price by relying on ensuring a
permanent balance between supply and demand.
# Perform analyzes and profit forecasts periodically.
# Create the report on the sales results.
# Follow up the work of the sales department employees.

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Sales & Marketing Manager / Authorized Manager

أبريل 2017 - يناير 2019

Master For Paints & Putties

عمان، الأردن

أبريل 2017 - يناير 2019

# Setting marketing objectives to ensure obtaining a marketing share and
achieving appropriate profits.
# Follow up the logistic requirements of the work from processing of raw
materials and their presence in the warehouses and packaging materials
and planning production in accordance with the available equipment.
# Preparing the cost accounts for the final commodity, processing the price
lists, and setting up the method of payment and financial facilities and
follow-up.
# Follow up and visit the market and customers inside and outside Jordan.
# Monitor and follow up the processes of importing products or exports
including marine shipping to ensure compliance with regulatory or legal
requirements and customer issues.
# Laying down advertisement and promotion activities For Products.

مجال الشركة:
الصناعات الثقيلة
الدور الوظيفي:
المبيعات

Sales and Marketing Manager

يونيو 2016 - مارس 2017

Magic Land Paints Co. Ltd

عمان، الأردن

يونيو 2016 - مارس 2017

# Create sales plans and percentage in the desired goals.
# Submit a report on the sales results.
# Perform analyzes and profit forecasts periodically.
# Prepare and review the annual budget.
# Analyze market trends and discover new opportunities for growth.
# Address potential problems and suggest quick solutions.
# Suggested new services and products and innovative sales techniques to
increase customer satisfaction.

مجال الشركة:
الصناعات الثقيلة
الدور الوظيفي:
المبيعات

Technical Marketing and Export Sales Manager

أكتوبر 2010 - يونيو 2016

Jordan Sipes Paints Co. Ltd

عمان، الأردن

أكتوبر 2010 - يونيو 2016

# Setting marketing objectives to ensure obtaining a marketing share and
achieving appropriate profits.
# Follow up the logistic requirements of the work from processing of raw
materials and their presence in the warehouses and packaging materials
and planning production in accordance with the available equipment.
# Follow up and visit the market and customers inside and outside Jordan
like ( Iraq, KSA, Kuwait, Qatar, Yemen, Ethiopia, Tanzania, UAE, Sudan and
some other countries).
# Technical follow-up and technical support to customers and follow-up
complaints.
# Participating in the exhibitions, prepare and demonstrate technical and
marketing presentations.

مجال الشركة:
الصناعات الثقيلة
الدور الوظيفي:
المبيعات

Sales Manager

أبريل 2007 - أكتوبر 2010

Jordan Sipes Paints Co. Ltd

عمان، الأردن

أبريل 2007 - أكتوبر 2010

# Follow up and visit the market and customers inside and outside Jordan like (
Iraq, KSA, Kuwait, Qatar, Yemen, Ethiopia, Tanzania, UAE, Sudan and some
other countries).
# Analyzing the market trends for all kind of paints based on prices, quality
and pack and competitors.
# Preparing the price lists with discount and promotions.
# Training & Controlling the sales people to be qualified To achieve the goals
of the company.
# Preparing strategies and plans to negotiate with the General Manager using
reports and feedback from all sections.
# Finalizing the deals with big and potential customers.
# Meeting and negotiations with financial manager for finalize and realize the
policy of the company.

مجال الشركة:
الصناعات الثقيلة
الدور الوظيفي:
المبيعات

Technical Marketing Executive , Technical Support Engineer

أكتوبر 2003 - فبراير 2007

Al-Jazeera Factory For Paints Co. Ltd

أبها، المملكة العربية السعودية

أكتوبر 2003 - فبراير 2007

# Visiting customers mainly factories, big workshops, projects, contractors and
different industrial projects and convince them about our paints systems.
# Giving technical assistance and support related to painting requirements.
# Handling customer complains technically.
# Lecturing to the dealers & potential customers about paints.
# Interaction with R&D Lab to provide the sufficient information based on
the customer and market requirements to develop and modify the
products.
# Participating in the exhibitions ( Local & International) .
# Reviewing and auditing the quality policy before presenting it to the
general manager & Submit Reports.

مجال الشركة:
الصناعات الثقيلة
الدور الوظيفي:
الهندسة الكيميائية

Water Treatment Plant Engineer

يناير 2003 - أغسطس 2003

Brown & Root Company Halliburton

المفرق، الأردن

يناير 2003 - أغسطس 2003

# Operating and controlling the Reverse osmosis water purification unit.
# Chemical and Physical treatment of water.
# Analyzing of potable and non potable water.
# Storage and control all chemicals which in used in stores.
# Prepare reports.

مجال الشركة:
الاستعانة بالمصادر الخارجية للعمليات التجارية
الدور الوظيفي:
الهندسة الكيميائية

Factory & Technical Marketing Manager

يناير 2001 - ديسمبر 2002

The International Company For Insulation Materials And Paints

عمان، الأردن

يناير 2001 - ديسمبر 2002

# Recommendation of fire proofing materials.
# Conduction negotiations with companies and fire experts which interesting
of fire and high temperatures protection.
# Plan, organize and direct the manufacturing and maintenance process that
ensures the most effective return on assets.
# Achieve goals and production schedules while ensuring product standards
that exceed customer expectations.
# Prepare of technical reports for projects which should be protected.

مجال الشركة:
الصناعات الثقيلة
الدور الوظيفي:
الهندسة

Sales Engineer

أبريل 1999 - أبريل 2000

Agricultural Research Co

عمان، الأردن

أبريل 1999 - أبريل 2000

# Design and calculate of nets farm irrigation.
# Supervising and applications of irrigation net systems.
# Prepare and deliver technical presentations explaining services to clients
and prospective clients.
# Provide hands-on technical support, find solution & technical information
& develop helpful tools.

مجال الشركة:
الزراعة وإنتاج المحاصيل
الدور الوظيفي:
المبيعات

Interpreter

يناير 1999 - سبتمبر 1999

Embassy Of The Federal Republic Of Yugoslavia In Amman

عمان، الأردن

يناير 1999 - سبتمبر 1999

# Translation from the language Arabic To the language Serbian & vice versa
(with Ambassador and consulate).
# Convert audio and text recordings from one language to another.

مجال الشركة:
خدمات الدعم الإداري
الدور الوظيفي:
سكرتارية

Lab Technical Engineer & Quality Control

أغسطس 1998 - أبريل 1999

Middle East International Investments Group

عمان، الأردن

أغسطس 1998 - أبريل 1999

# Ensure that the final product meets the required specifications.
# Making chemicals testing and making the related reports.

مجال الشركة:
الصناعات الثقيلة
الدور الوظيفي:
الهندسة

Interpreter

مايو 1997 - يوليو 1998

Embassy Of The Federal Republic Of Yugoslavia In Amman

عمان، الأردن

مايو 1997 - يوليو 1998

Interpreter Arabic - Serbian & Serbian - Arabic directly with Ambassador

مجال الشركة:
خدمات الدعم الإداري
الدور الوظيفي:
إدارية

Sales and Applicant Engineer for Nets Farm and Irrigation

يونيو 1996 - يونيو 1998

Amro For Plastic Industrial Co

عمان، الأردن

يونيو 1996 - يونيو 1998

# Design and calculate of nets farm irrigation.
# Provide hands-on technical support, find solution & technical information &
develop helpful tools

مجال الشركة:
الزراعة وإنتاج المحاصيل
الدور الوظيفي:
المبيعات

Assistant supervisor

فبراير 1996 - مايو 1996

Sanfa Fe Petroleum

الدوحة، قطر

فبراير 1996 - مايو 1996

# Worked on plan for petroleum production.
# Work at the petroleum Req in the sea.

مجال الشركة:
صناعة البتروكيماويات والمنتجات البترولية المكررة
الدور الوظيفي:
خدمات التنظيف

التعليم

Chemical Engineering

نوفمبر 1995

نوفمبر 1995

بكالوريوس، B.Sc. In Chemical Engineering

مقدونيا

المعدل التراكمي (نسبة مئوية): 75%

المعدل التراكمي (نسبة مئوية): 75%

Graduated from a prestigious university with a good reputation in chemical engineering where the university was founded in the fifties of the last century,graduated from the university students from different countries more than 20 countries, the bachelor is equivalent to that university the higher diploma in Jordan, the university is keen to be exceptional graduates in the knowledge efficiency.

Skills

Customer Service Skills
Expert
Customer Service Skills
Expert
Marketing
Expert
Marketing
Expert
Sales
Expert
Sales
Expert
Training
Expert
Training
Expert
Sales Presentations
Expert
Sales Presentations
Expert
Resolves customer complaints by investigating,developing solutions;preparing reports; recommendation
Expert
Resolves customer complaints by investigating,developing solutions;preparing reports; recommendation
Expert
Excellent Negotiation, presentation, problem solving skills attractive fluently talking
Expert
Excellent Negotiation, presentation, problem solving skills attractive fluently talking
Expert
Good knowledge of international payments methods,control receivables balance, overdue and credit
Expert
Good knowledge of international payments methods,control receivables balance, overdue and credit
Expert
Preparing the technical offers in details related to any kind of paints system in professional way
Expert
Preparing the technical offers in details related to any kind of paints system in professional way
Expert
Approaching new clients within the engineering and companies
Expert
Approaching new clients within the engineering and companies
Expert
Organizing, attending, and representing the company in the international expiation s, seminars
Expert
Organizing, attending, and representing the company in the international expiation s, seminars
Expert
Monitors competition by gathering current marketplace information on pricing,product,new products,..
Expert
Monitors competition by gathering current marketplace information on pricing,product,new products,..
Expert
Excellent Knowledge of paints & Coating system selection to achieve the requirements
Expert
Excellent Knowledge of paints & Coating system selection to achieve the requirements
Expert
Reports & Analyses: Ability to analyses all kind of reports and statically studies and data
Expert
Reports & Analyses: Ability to analyses all kind of reports and statically studies and data
Expert
Combined skills:Combined technical knowledge with sales, marketing ,customer service skills
Expert
Combined skills:Combined technical knowledge with sales, marketing ,customer service skills
Expert
Existing Customer:Maintaining existing customer relationships and developed more and more
Expert
Existing Customer:Maintaining existing customer relationships and developed more and more
Expert
Giving the Recommendations changes in products,service,and policy by evaluating results and competit
Expert
Giving the Recommendations changes in products,service,and policy by evaluating results and competit
Expert
Confidence :professional worker with extreme confidence
Expert
Confidence :professional worker with extreme confidence
Expert
Team: Good team worker and leadership skills
Expert
Team: Good team worker and leadership skills
Expert
Presentations: Possibility, ability for technical and commercial presentations
Expert
Presentations: Possibility, ability for technical and commercial presentations
Expert
Financial Dept: Good financial knowledge and corporations with financial department
Expert
Financial Dept: Good financial knowledge and corporations with financial department
Expert
Negotiations: Ability to conduct negotiations between companies and personals
Expert
Negotiations: Ability to conduct negotiations between companies and personals
Expert
Training: skills to holding training for sales, marketing, technical sales people
Expert
Training: skills to holding training for sales, marketing, technical sales people
Expert
Holding any technical training to different kind of customers including professional customers
Expert
Holding any technical training to different kind of customers including professional customers
Expert
Professional presenting marketing and technical presentations in both language professionally
Expert
Professional presenting marketing and technical presentations in both language professionally
Expert
Excellent Knowledge about professional surface preparation of concrete,steel , flooring and other
Expert
Excellent Knowledge about professional surface preparation of concrete,steel , flooring and other
Expert
Managing and interpreting customer requirements to achieve the best satisfactions and best service
Expert
Managing and interpreting customer requirements to achieve the best satisfactions and best service
Expert
Closing sales deals and preparing reports for direct manager, financial dept and high management
Expert
Closing sales deals and preparing reports for direct manager, financial dept and high management
Expert
Ability to eliminate sales obstacles through creative , adaptive approach and rehabilitation
Expert
Ability to eliminate sales obstacles through creative , adaptive approach and rehabilitation
Expert
Follows customers orders, planning, preparing documents coordination shipments
Expert
Follows customers orders, planning, preparing documents coordination shipments
Expert
Providing historical records by maintaining records on countries and customer sales and other ways
Expert
Providing historical records by maintaining records on countries and customer sales and other ways
Expert
Contributing: Contributing To team effort by accomplishing related results as needed
Expert
Contributing: Contributing To team effort by accomplishing related results as needed
Expert
Supervising the technical marketing tools and activating the same to be presented to different entit
Expert
Supervising the technical marketing tools and activating the same to be presented to different entit
Expert
Paints Chemistry:Excellent scientific background and knowledge of paints chemistry
Expert
Paints Chemistry:Excellent scientific background and knowledge of paints chemistry
Expert
Interaction with R&D laboratory to provide the sufficient information based on requirments
Expert
Interaction with R&D laboratory to provide the sufficient information based on requirments
Expert
Preparing , auditing Technical Data Sheet in both languages, Material safety data and advertising
Expert
Preparing , auditing Technical Data Sheet in both languages, Material safety data and advertising
Expert
Closing and resolving complaints with customers and recording them if any
Expert
Closing and resolving complaints with customers and recording them if any
Expert
Good Knowledge of chemistry of construction chemicals with R&D Skills
Expert
Good Knowledge of chemistry of construction chemicals with R&D Skills
Expert
Visiting customers mainly factories, big workshops, projects, contractors and different projects
Expert
Visiting customers mainly factories, big workshops, projects, contractors and different projects
Expert

اللغات

العربية

اللغة الأم

الانجليزية

متمرّس

الصربية

متمرّس

البوسنية

متوسط

الكرواتية

متوسط

العضويات

Jordanian Engineers Association

full member

January 1996

التدريب و الشهادات

التدريب
2S/BA certificate – Hydrogen sulphide /Breathing apparatus familiarization
Santa Fe Petroleum
Apr 1997
Technical Service Training
Aljazeera Paints Factory
Oct 2003

التوصيات

Dr Bassem Mohamed Battisha

أبريل 2019

أبريل 2019

Board DirectorPartner

Dear Mr. Rustom, I rarely come across such a stand-out profile like yours. By way of background, it is with great pleasure to inform you that our management (BANAGAS) search for a reliable person or company to partner for a contract supply of drilling polymer recommended for the on going (Sitra) project located in south of Bahrain.I am interested in learning more about your availability and interest and would give my recommendation for more proceeds. Looking forward to your immediate feedback. Best regards, Dr. Bassem M. Battisha

الهوايات والاهتمامات

Hocking customers

I have many customers in different countries including some of African countries