digital pricing
Ooredoo - Kuwait
Total years of experience :16 years, 10 Months
Develop Pricing strategies
Identify target markets
Price right and cost right
liaise with contracts, accounts and sourcing departments
Use of various in house pricing applications such as VERDI, ICM, mainly CRM based
Lead and direct pricing strategy formulation and take necessary pricing actions to enhance profitability, ensuring integrity and accuracy in all pricing matters.
Assist with pricing negotiations of customers’ proposals.
Prepare clearly BAFO (Best and Final Offers).
Conduct oral presentations, field research and cost revisions. This also requires thinking about the going rates for similar products in the industry, in order to remain competitive.
Maintain and regularly update a pricing history database.
Perform financial evaluation to assess pricing action effectiveness.
Define new business procedures, evaluate resource requirements and stimulate implementation or maintenance of pricing system.
Manage total pricing procedure, enhance processes to make most of efficiencies and ensure timely response to market conditions.
Manage and supervise pricing analysts to support activities inclusive of new price generation and discrepancy resolution etc.
Perform partnering with buyers, product managers and sales department to ensure integrated profit maximizing approach to market.
Analyse financial impact of price approach in view of overall history as well as profitability of customer.
Oversee all commercial responsibilities.
examining company rules to make sure they stay relevant and makes recommendations for necessary changes
Looks for opportunities to grow a business, whether through partnerships or new initiatives, and works to take advantage of those opportunities
Analyses sales and other reports that give insight into how a company can make adjustments to improve performance
Assists commercial directors and works as a member of a cohesive team
Works with contract managers
Resolves issues with contracts and commercial operations
Communicates with parties in a contract so that all understand the terms, particularly a contract's financial aspects
Assesses risks and makes recommendations based on a thorough analysis of all factors involved in a business situation
Manages daily company operations
Coaches employees on best practices for managing contract issues and handling daily issues and tasks
Accepts extra duties as situations arise
Works efficiently and calmly tight deadlines or other stress factors arise
Develop accurate and consistent bids with the help of relevant departments
Manage daily operations, including employee training and development, contract negotiations and production planning
Assess risks involved with new initiatives, ensure deadlines are met and be ready to handle unexpected situations
Use commercial applications CRM based mainly
Liaise with departments in pricing, contracts, sourcing and accounts
Draft, evaluate, negotiate and execute contracts
Establish and maintain supplier relationships by serving as a single point of contact for contractual matters
Manage record keeping for all contract-related correspondence and documentation
Provide contract-related issue resolution, both internally and externally
Monitor and complete contract close-out, extension or renewal, as appropriate
Communicate contract-related information to all stakeholders
Draft contractual provisions based on strategy discussions, senior management input, and organizational needs and expectations.
Using contract management applications mainly CRM based
Ensure that contracts and proposals are properly entered into organizational databases and securely maintained.
Develop standards for contracts, including presentation of budget, payment terms, general language and provisions.
Assure accuracy and appropriateness of contract text and attachments.
Serve as primary organizational contact during contract negotiations
Be the primary point of contact and build long-term relationships with customers
Help customers through email, phone, online presentations, screen-share and in person meetings
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Forecast and track key account metrics
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
Monitor and analyze customer’s usage of our product
Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
Liaise between the customer and internal teams
To manage the bid qualification (bid go / no go) process for new opportunities
Manage virtual bid teams and inputs from a variety of stakeholders, typically involving contributions from sales, marketing, product teams, finance, commercial, legal and delivery
Preparing and reviewing the commercial aspects of the bid, ensuring all services are included in the final price to the customer
Risk tracking and management throughout the bid process
Contributing to the written proposal - both in terms of content and presentation (such as preparation of a management summary)
Manage the bid budget
Ensure timely delivery of compliant and commercially sound bids
Understand and resolve complex technical, strategic and business issues
Arrange all post bid reviews with customers, post contract award
Bid tools and applications that are company specific
Using AS400 and Cicare Systems
Capturing sales applications
Extensive customer service and problem resolution responsibilities for the VIP's
oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
create long-term, trusting relationships with our customers.
Serve as the lead point of contact for all customer account management matters
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed
Assisting the Country Manager.
Supporting the Sales Manager in his sales targets
Enhances sales staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.
Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
Submits orders by referring to price lists and product literature.
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules.
Recommends changes in products, service, and policy by evaluating results and competitive developments.
Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Provides historical records by maintaining records on area and customer sales.
Bachelor of Commerce
courses: Marketing Certified by Institute of Commercial Management, UK
courses: Human Resource Management Certified by Institute of Commercial Management, UK
courses: Public Relations Certified by Institute of Commercial Management, UK
Education High School and HSCC part 1 & 2 completed