Senior Consultant
Ernst & Young
مجموع سنوات الخبرة :12 years, 1 أشهر
I am working as an RPA Consultant driving discovery, assessment and delivery of the potential opportunities.
Project Analyst, Robotic Process Automation;
Led the implementation of Robotic Process Automation on account opening, complaints data gathering
and packaged bank accounts’ response letter creation.
Responsible for discovery and assessment of automation opportunities across various customer business
areas in personal banking domain
Responsible for gathering requirement at keystroke level to map as is process.
Prepare as-is process definition and deliver the solution design to the technical team
Liaise with business and technical team for seamless automation solution delivery
IBM India Pvt. Ltd, Gurgaon - April 2012 to Dec 2018
Samsung Data Systems
Senior Business Analyst, Robotic Process Automation - Sep 2018 to Dec 2018
• Responsible for assessment of automation opportunities in Samsung Operations division
• Gathered requirement at keystroke level to implement RPA solution
• Led the solution design mapping along with the technical team
CitiBank PS CoE
Senior Business Analyst, Robotic Process Automation - Nov 2016 to Aug 2018
• Identified automation opportunities in the Citibank applications
• Analyzed use cases in terms of systems impacted implementation feasibility of robotic process automation using ‘Automation Anywhere’
• Evaluated return on investments achieved by automating different processes
• Delivered process definition and solution design to the technical team
Bharti Airtel
Business Analyst - May 2015 to Oct 2016
• Gathered requirements and prepared Business Requirements Document, SRS Software Requirements Specifications (Functional Specs, Technical Specs), User Stories, UML, and Use Cases
• Performed Process Mapping and ensured the requirements were delivered with successful user acceptance testing
Web Developer - Oct 2012 to ¬¬¬¬¬¬¬Apr 2015
• Created and managed themes, portlets, and website widgets of Airtel(web and mobile) using IBM Workplace Web Content Management (IWWCM WebSphere portal 8.01)
• Managed the content of the website (airtel.in and m.airtel.in) and fixed design issues
NSTAR Energy & Utility
Application developer, Webmethods - May, 2012 to Sept, 2012
• Responsible for services and application enhancements, bug fixing, and daily health check of the IVR system
Bachelor of Technology - Computer Science