Sr. Executive
Contact Center Company
مجموع سنوات الخبرة :7 years, 8 أشهر
- Screening resumes.
- Employee sourcing.
- Coordinating Interviews with the hiring managers and following up on the Interview process status.
- Writing daily reports.
- Performing In-Person and phone Interviews with Candidates.
- Talent assessments.
- Handle administrative requests and queries.
- Maintaining relationships with both Internal and External clients to ensure staffing goals are achieved.
- Reviewing sales and financials and comparing them to goals set out In short- and long-term plans.
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Resolves product or service problems by clarifying the customer's complaint and determining the cause of the problem selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Project management.
- Undertaking assessments including assessment of mental health needs risk assessment and psychometric testing.
- Formulating a psychological explanation of the client's Issues.
- Planning and Implementing therapy.
- Evaluating the outcome of therapy.
- Establishing a collaborative working relationship with the client based on trust and respect.
- Writing reports and record-keeping.
- Participate in the preparation of events and the establishment of preventive courses.
- Management, audit and development of services.
- Multidisciplinary team working.
- Continuing personal and professional development.
- Undertaking research, either individually or as part of a team.
An Excellent grade with the first class honor, member of the student activities committee for 3 years. I ranked (1) out of (29) students graduated in my major at KSU year 2015/2016.