Consultant
ITP Publishing Group
Total years of experience :8 years, 6 Months
• January 2011 to July 2016 - ITP Publishing (I) Pvt. Ltd.
Worked as a Senior Consultant, in the Events/Operations team. The events were of all scales from awards to panel discussions. My work deliverables were :
a. Confirmation of panelists for panel discussions
b. Confirmation of judges for awards, across different verticals
c. Sending out of invitations and following up, for audience generation for awards
d. Sending out of invitations and following up for generation of nominations, across different verticals, for various awards
e. Research based writing on specific topics, as and when required
f. Drawing up the invites for all events, in terms of content and design
My top clients here were UTC, Schneider Electric & Philips
Worked as a Senior Executive in the Operations team of the Business to Business (B2B) department. My work deliverables were:
a. Confirmation of panelists for multi city panel discussions & roundtables
b. Confirmation of judges for awards, across different verticals
c. Supervising the tele-calling team (outsourced) for audience generation
d. Working closely with the Art and Edit & Editorial teams for pre & post event coverages
e. Logistics management in terms of outsourcing deserving vendors for telecalling & corporate gifting
f. Hotel/venue booking, menu planning, organising stage setup and seating arrangements, for events and awards
My top and most prestigious projects include, “The Avaya Awards for Customer Responsiveness” in 2006 & 2007 and “The ICICI Presents SME Dialogue”, a weekly feature in The Economic Times.
Worked with the Jet Privilege Service Centre, (JPSC) Mumbai, as a Customer Service Executive. My work deliverables were:
a. Customer servicing through the back office (Call service centre)
b. Helping clients with redemption of tickets and accruing of miles
Worked as a Customer Service Executive in the Operations department, of the Trade Fairs division. My work deliverables were:
a. Assisting clients with travel documentation in terms of passports, visas and tickets
b. Assisting with individual hotel bookings & customised iteneraries
Drupa, Hanover Messe & K were some of my biggest responsibilities.
I have two appreciation letters to my credit