Service Advisor
INJAZ
مجموع سنوات الخبرة :4 years, 1 أشهر
Cataloguing customers concerns and comments
* Consult about necessary repairs and possible alternatives.
* Advise customers about warranty protections and potential cost savings
* Translating customers’ repair problems into standard repair terminology
* Estimating the cost and time needed for repairs & Explaining repairs to customers
* Handling customer complaints
Rewards: Ace Winner _ Second half of 2019
Certified Service Advisor by General Motors Egypt
_Graduate
Coordinate with
Automotive Design & Dynamics, Mataria faculty of engineering, Helwan University. Title of Thesis: "Investigation of Vehicle Rollover Dynamics and Stability"