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Shan Ahmad, Principal DevOps Engineer

Shan Ahmad

Principal DevOps Engineer·Arbisoft

Pakistan

Bachelor's degree, Electronic Engineering

Work experience

Total years of experience: 11 years, 0 months

Principal DevOps Engineer

July 2024 - Present

Arbisoft

Karachi, Pakistan

July 2024 - Present

Led cloud-agnostic transformation and infrastructure optimization for various projects at a global software development company
Re-architected monolith application into microservices on AWS EKS
Led the implementation of IaC automation with Terraform, CI/CD automation with Github Actions, GitOps with Helm & ArgoCD, achieving a 40% reduction in deployment time for both infrastructure and application
Spearheaded SOC 2 and ISO 27001 audits, implementing security controls and reinforcing compliance with global information security standards
Implemented Gen-AI infrastructure with NVIDIA GPUs, deploying Llama3B & Phi3 via Ollama, driving a 25% improvement in AI model efficiency
Implemented disaster recovery solutions, cutting RTO by 30% and improving RPO by 25%, guaranteeing business continuity
Mitigated vulnerabilities flagged by AWS Inspector and fine-tuned AWS WAF rules to bolster threat detection, prevent malicious traffic, and maintain alignment with security frameworks and compliance standards
Integrated Okta-based SSO with AWS Control Tower and AWS Organizations, centralizing identity management for multiple AWS accounts
Refined Datadog monitoring setup with optimized alerts and dashboards, improving detection accuracy and operational efficiency

Company industry:
Software Development
Job role:
Information Technology

Solution Architect

March 2024 - June 2024

Royal Cyber (Cloud Venture)

Karachi, Pakistan

March 2024 - June 2024

Performed detailed review of their AWS EKS architecture for a Terraform-managed Mulesoft platform, proposing and implementing strategic improvements to optimize performance, security and operational efficiency
Addressed CPU throttling by optimizing Kubernetes configurations and analyzing metrics from Dynatrace, resulting in significant performance improvements improving application efficiency by 25%

Company industry:
Software Development
Job role:
Information Technology

Senior DevOps Engineer

February 2023 - January 2024

W1TTY Global

Dubai, United Arab Emirates

February 2023 - January 2024

Engineered improvements in AWS-based microservice infrastructure, enabling 99.99% uptime and resilient operations for a global fintech solution
Revamped GitLab CI/CD pipelines with one-click deployment and feature-based testing, cutting onboarding time for microservices by 50%
Managed AWS EKS, Kafka, and RDS Aurora Global Clusters, optimizing performance and reliability for mission-critical systems
Automated 100% of cloud provisioning with Terraform, Terragrunt, and Ansible, reducing manual effort and configuration drift
Deployed Datadog’s observability suite including APM to improve system performance monitoring, leading to a 20% reduction in MTTR
Applied security best practices, strengthened cloud security, implemented automated vulnerability scanner on entire infratrastructure
Drove a 35% reduction in AWS costs through strategic resource optimization and adoption of FinOps best practices
Collaborated closely with cross-functional teams to streamline release processes, successfully reducing deployment errors by 20%

Company industry:
Financial Services
Job role:
Information Technology

Senior DevOps Engineer

March 2022 - February 2023

Seedlabs

Karachi, Pakistan

March 2022 - February 2023

Led cloud infrastructure management to implement multi-environment AWS infrastructure using EKS, RDS Aurora, and Kafka, improving scalability
Migrated legacy services to Kubernetes/Docker, cutting resource consumption by 30% with scalability using HPA/VPA & cluster-autoscaler
Applied cost optimization best practices to cut 40% cloud expenses
Implemented Datadog for centralized monitoring and observability, enhancing proactive incident resolution times by nearly 35%
Engineered efficient CI/CD workflows with GitHub Actions, enabling faster, reliable daily deployments and accelerating feature delivery
Improved cloud security, reducing frequency of security incidents by 50%

Company industry:
IT Services
Job role:
Information Technology

Senior DevOps Engineer

October 2019 - March 2022

10Pearls

Karachi, Pakistan

October 2019 - March 2022

Delivered DevOps and DevSecOps services for multiple enterprise-level projects globally on AWS, Azure and Google Cloud
Designed and implemented a scalable AWS architecture for AI applications, utilizing AWS ECS Fargate, GitHub Actions, and Jenkins, reducing deployment time by 30% and enhancing CI/CD pipeline efficiency
Performed security penetration testing on web and mobile apps with vulnerability assessment and remediation, reducing security risks by 40%

Company industry:
Software Development
Job role:
Information Technology

DevOps Engineer

August 2018 - October 2019

Golpik

Karachi, Pakistan

August 2018 - October 2019

• Designed and managed AWS architecture to support a high-traffic gaming
application, improving uptime by 20%. Deployed Redshift-based reporting
system, reducing database query time by 40% for real-time analytics

Company industry:
Software Development
Job role:
Information Technology

DevOps Engineer

August 2017 - August 2018

ePlanet Communications

Karachi, Pakistan

August 2017 - August 2018

Managed AWS cloud and on-premise infrastructure for e-commerce and VoIP services.
Optimized AWS infrastructure for e-commerce platforms, leading to a 25% increase in transaction throughput

Company industry:
IT Services
Job role:
Information Technology

Network Operations Engineer

May 2015 - August 2017

Crystallite

Karachi, Pakistan

May 2015 - August 2017

Optimized data-center performance, ensuring VoIP service uptime to 99.8%

Company industry:
IT Services
Job role:
Information Technology

Education

NED University of Engineering and Technology

January 2015

January 2015

Bachelor's degree, Electronic Engineering

Pakistan

Winner in project exhibitions based on Final Year Project on Robotics & A

Skills

terraform
Expert
terraform
Expert
Kubernetes
Expert
Kubernetes
Expert
DevOps
Expert
DevOps
Expert
AWS
Expert
AWS
Expert
Linux
Expert
Linux
Expert
Nginx
Expert
Nginx
Expert
Datadog
Expert
Datadog
Expert
EKS
Expert
EKS
Expert
DEVOPS
Expert
DEVOPS
Expert
SITE RELIABILITY ENGINEERING
Expert
SITE RELIABILITY ENGINEERING
Expert
CLOUD ENGINEERING
Expert
CLOUD ENGINEERING
Expert
AMAZON WEB SERVICES
Expert
AMAZON WEB SERVICES
Expert
INFRASTRUCTURE AS CODE IAC
Expert
INFRASTRUCTURE AS CODE IAC
Expert
DEVSECOPS
Expert
DEVSECOPS
Expert
OBSERVABILITY
Expert
OBSERVABILITY
Expert
CLOUD FINOPS
Expert
CLOUD FINOPS
Expert
Digital Ocean
Expert
Digital Ocean
Expert
Linux
Expert
Linux
Expert
PHP
Intermediate
PHP
Intermediate
AWS
Expert
AWS
Expert
Docker
Expert
Docker
Expert
Wireshark
Intermediate
Wireshark
Intermediate
MySQL
Intermediate
MySQL
Intermediate
Apache
Expert
Apache
Expert
Bash
Intermediate
Bash
Intermediate
Google Cloud
Beginner
Google Cloud
Beginner
Redshift
Intermediate
Redshift
Intermediate
Kubernetes
Expert
Kubernetes
Expert
Jenkins
Intermediate
Jenkins
Intermediate
Cisco
Intermediate
Cisco
Intermediate
Prometheus
Intermediate
Prometheus
Intermediate
Terragrunt
Intermediate
Terragrunt
Intermediate
Istio
Beginner
Istio
Beginner
Azure
Intermediate
Azure
Intermediate
Gitlab CI
Expert
Gitlab CI
Expert
Github Actions
Expert
Github Actions
Expert
Ansible
Intermediate
Ansible
Intermediate
Github
Expert
Github
Expert
Helm
Expert
Helm
Expert
Git
Expert
Git
Expert
Gitlab
Intermediate
Gitlab
Intermediate
ECS
Expert
ECS
Expert

Languages

English

Expert

Urdu

Expert

Arabic

Beginner

Training and Certifications

Certifications
Cybersecurity Foundation Professional
Cisco Network Associate
Aviatrix Multi-Cloud Network Associate
Azure Administrator Associate
Azure DevOps Engineer Expert
AWS Certified Solutions Architect

Hobbies and interests

Book Reading