Customer Service Associate
Pure Health
مجموع سنوات الخبرة :16 years, 11 أشهر
As a Customer Service Associate at Dubai Airports for PCR Testing Operations - Screening Project.
Reporting to the Contracts Manager and was coordinating task relating to Scaffolding Division.
• Hands on with Internal and External reporting as per Project standards.
• Assist in preparation and submission of monthly-progress-claims to Clients.
• Monthly claims Vs Actual Value of work done.
• Assisting Commercial manager in preparing CVRs.
• Assisting in Preparing Variation Summary and Tracking Vos.
• Material reconciliations and wastage Projections.
• Assist in putting together submission and agreement of Final- Account.
• Coordination with Operations and Planning Departments to get Records-of-Works completed and to Update Commercial Director.
• Assembling and maintenance of monthly reports for onward sub- mission to Directors.
• Maintaining and Tracking of all associated Project Insurances and subcontractors/suppliers associated as well.
• Effective and Core communication within the team.
• Drafting of Project correspondences to Clients, consultants and subcontractors.
• Administration of Syrinx Asset management software:-
• Data Entry of Hire Contracts and Delivery or Return Dockets
• Monthly Invoicing to Buyers and Payments to Suppliers and Sub
-Contractors.
As a Commercial Secretary was assisting Commercial Director with daily administrative duties and schedules.
• Discuss on daily or weekly objectives & proactively work towards the timely close out of allocated duties.
• Effectively scheduling and managing Executive’s Calendar.
• Coordinating Travel Arrangements.
• Draft email/Business Correspondence/Communicate/Negotiate on behalf of Commercial Director.
• Organise/Prepare/Distribute Agendas/Minutes of Meeting/Board Reports/Presentations.
• Gathering Monthly Commercial Project updates/Client Payment Status from site offices.
• Collaboration amongst Commercial, Finance, Human-Resource & Operational teams focusing on identifying priority of jobs when working under challenging multitasking environment.
• Prepare Expense Report.
• Assist New Business team on tender submission.
• Assist with various administrative and office duties as assigned. Maintaining high level of confidentiality while handing confidential documents.
Aug 2007 - Jun 2011 - JW Marquis Hotel
Apr 2004 - Aug 2007 - The Burj Residences Phase 1 & 2
As Commercial Secretary was reporting to the Commercial & Administration Manager for Project works.
• Self-correspondence
• Effectively organize meetings and prepare/distribute Minutes of Meetings. Coordinate with Department Heads, project-site-team personnel, Subcontractors & Suppliers for the Interim Payment Applications for submission to the Client.
• Assist in putting together submission of Variation Order Request and Extension of Time Claims to Clients and updating the Registers.
• Follow-up Record Accounts Receivable & Payables and ensure payment cycle is not affected.
• Assist in monthly Cash-flow submission.
• Assist Procurement team to obtain Request for Quotations/compliances from potential suppliers and compare prices.
• Document-Review and analysis i.e. Subcontract Agreement, Bank Guarantees, Project-insurances are compli-
ant with standard policies and procedures.
• Professionally follow-up, maintain/update/generate all commercial related schedules/reports.
• In depth knowledge of commercial related documents like Subcontract Agreement, Guarantees, insurances and like.
• Assist in putting together submission and agreement of Final-Account
• Prepare the Daily and Monthly Manpower Report.
• Prepare and raise Purchase Requisition.
Finance Accounting & Auditing