Shireen Shaikh

• Customer Trial Balance Management: Regularly review the status of receivable claims of in total 20 customers to ensure that accounts receivables are in reasonably sound condition. Taking regular calls with the Stakeholders on items on Trial Balance and resolve the issues if any.
• Operational Management: Reconcile invoices received from the customers to the corresponding funds allocated to trade promotion activities in the Trade System and update the information to reflect actual performance. Received appreciation from management for processing 1700 invoices in a week, while the weekly capacity is for 900 invoices.

• Check Handling: Processing of Checks, issuance of credit checks to customer as per Customer profile.

• Deductions/ Dispute Handling: Correspond with offshore team to resolve critical deductions. Detailed research done on claims which is disputed by the customer.

• Analysis: Use the various internal systems to access and review shipment documents (invoices, packing lists, bill of ladings, freight bills). Make the decision on whether the customer's claim is denied or should be processed for payment. Recovered $1 million from customer for disputed claims which were wrongly issued to the company.

• Dashboard preparation: Preparation of weekly, monthly and daily reports is one of the additional tasks taken up by me, which helps in enhancing my analytical skills and it also mentions my observation
and comments as a summary. These reports are discussed with stake holders in US, which gives them in detail view of the day in day out business.

• Client calls: Leading Monthly Client conference calls to discuss the monthly volumes handled by the team, taking the feedback or escalation issues, Preparing MOM based on the meeting.

• Continuous improvement: I have delivered Holistic Margin Management within the process which have delivered savings of 1800 hours and received star of the month for the achievement.

• Team Management: Plan, co-ordinate & allocate the inflow within the team to achieve the weekly targets & setting up team huddles to interact with team members to prioritize activities. Received Team Excellence award for 2018 based on the engaging leaders behavior.

Ensuring that all the documents are in Compliance with the guidelines of USA Government and HUD.
• Calculating qualifying income, ratios, and borrower’s repayment ability in accordance with the applicable statutory guidelines.
• Reviewing credit history, available assets and liabilities to determine the risk associated with a Mortgage.
• Reviewing collateral documents such as property valuation report, inspection report, and title report to verify property value, evaluate liens and detect any liens in the title of the property.
• Checking all document provided by the borrower in order to find out any red flag or chances of anti-money laundering activities.