Customer Relations Executive
DMS Global
Total years of experience :7 years, 9 Months
Organized five ISA Technical Conferences across Middle East & ASEAN with attendance ranging from 200 to 1000
•Managed branding expectations of key automation companies (vis-a-vis Emerson, Honeywell, Kaspersky, Endress+Hauser)
•Developed a feedback system to gather and analyze post-event client feedback
•Negotiated with automation companies to finalize sponsorships ranging from $750 to $10, 000
•Liaised with ASEAN National Oil Companies & Government bodies to organize ISA Technical Conferences
Prepared and launched an extensive survey to a sample size of 500
•Developed research strategy which directly resulted in quality boost of cinema-centric branding
•Researched, created and edited 2 articles weekly for online newsletter
Published copy for 3 consecutive McDonald’s promotional campaigns
•Created weekly promotional digital copy for regional telecom giants Du and Omantel
•Supported the Senior Copywriter on CSR campaigns for cheese brand La Vache Qui Rit
Co-ordinated with Creative and Studio to release minimum of 5 artworks daily
•Liaised with media company to ensure meeting of clients’ branding expectations
Awarded Merit Certificate and a place on the Dean's List for my academic and extra-curricular achievements. Studied in the unique tri-city course, which took me across Dubai, Singapore & Sydney in a year. My responsibilities and activities as a student included: 1) Working extensively with groups to make projects and submit the same under deadlines 2) Working on a research project in the field of airline marketing 3) Member of the Industrial Interface Committee which facilitates fellow students' working on research projects
As an engineering student at VIT, I aspired to maintain a balance between my extra and co-curricular activities. A grueling program spanning over four years, engineering life taught me the importance of team work, time management and smart working.