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SORO GNAMA, Coffe shop supervisor

SORO GNAMA

Coffe shop supervisor

EBREX FOODSERVICES - EIA MILITARY BASE

Location
Iraq - Erbil
Education
High school or equivalent, hotel catering
Experience
1 years, 2 Months

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Work Experience

Total years of experience :1 years, 2 Months

Coffe shop supervisor at EBREX FOODSERVICES - EIA MILITARY BASE
  • Iraq - Erbil
  • April 2017 to May 2018

Responsible for managing a team of 8 staff in the coffee shop
 Ensured that the coffee shop is opened on time and all inventory is available
 Training on new staff, assigned to my shift and also on new equipment or new beverages
 Motive staff to work to their best ability and discover new skills
 Held regular staff meetings and briefings
 Liaised with customers and management on a daily basis
 Responsible for ensuring that specials functions are executed as per customer expectations
 Responsible for ordering stock and stock control
 Maintaining the high standards of the coffee shop

Education

High school or equivalent, hotel catering
  • at adbijan school of hospitality training
  • November 2009

Specialties & Skills

Housekeeping
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Coffee
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Cashiering
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Customer Care
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Quality Control
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good communication
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PEOPLE SKILS
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FAST WORKER
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MULTISKILLING
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CASH MANAGEMENT
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MARKETING
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COMPUTER
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Languages

French
Expert
Arabic
Intermediate

Training and Certifications

food and beverage operations (Training)
Training Institute:
royal ankawa hotel
Date Attended:
September 2016
Duration:
120 hours
customer care (Training)
Training Institute:
in house training with Ebrex food services
Date Attended:
March 2017
Duration:
36 hours
basic food handling (Training)
Training Institute:
in house training with Ebrex food services
Date Attended:
January 2017
Duration:
42 hours

Hobbies

  • cooking and baking
  • swimming