Works manager
TRIVANDRUM Motors Pvt Ltd
Total des années d'expérience :11 years, 4 Mois
working
•Independent specialist (Jeep, Honda, Audi, Chrysler, Dodge, VW)
•Designation:
The Workshop Controller role is one of the busiest and most pressurized roles within the Dealership. This role consists of handing out work to Vehicle Technicians to ensure smooth running of the workshop. The role holder will also liaise with the Service Department, and to be on hand to answer any queries from other departments and our customers. The role is responsible for ensuring all incoming work is planned then managing the time and resource. The Workshop Controller assigns technicians to tasks ensuring productivity is maximized and that deadlines are adhered to. As line manager for technicians the role holder is responsible for performance management, coaching and development of the team. Quality checking, ordering of parts, audits and compliance as well as health and safety are also important elements of this role. This role is also Customer facing and may include road tests and managing query resolution. As with all positions within dealerships, Workshop Controllers are expected to uphold the highest ethical standards