process specialist
Infosys BPM
Total des années d'expérience :6 years, 10 Mois
Worked as SAP service desk support agent, dealing with incidents and service requests related to SAP, and general system IT issues.
Provided support on Access Management via Active Directories and raising tickets using tools such as Service NOW.
Also worked in billing raising confirmations and posting invoices to clients for efforts and milestones reached.
Provided Process trainings