Svetlana Sholokhova, Brand Representative

Svetlana Sholokhova

Brand Representative

Al Majid Futtaim

Lieu
Qatar - Doha
Éducation
Master, Specialist in Finance
Expérience
5 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :5 years, 2 Mois

Brand Representative à Al Majid Futtaim
  • Qatar - Doha
  • mai 2018 à octobre 2019

Maintains and updates visual and presentation standards throughout the store by completing and styling all table layers and forms and faceout changes according to USR report, program and visual guidelines
Interacts with customers to ensure they have an outstanding experience
Anticipate store needs, reads body language and picks up on cues to help customers
Keeps up-to-date on merchandise choices and uses suggestive selling/outfitting skills to share this knowledge with customers.
Organize and maintain store
Audit for size availability, fills store efficiently and quickly, and ensures assigned zones are standardized and merchandise is steams and stacked neatly for east of shopping
Develop good working relationships with others
Keep managers informed of customer merchandise and business flow issues

Sales Executive à Le Macaron Paris
  • Qatar - Doha
  • novembre 2017 à mars 2018

Demonstrating and presenting products
Establishing new business
Develop data base
Organizing sales visits
Promote products and services to customers and Negotiate contracts with the aim of maximizing profits
Supply management with reports on customer needs, problems, interests, competitive activities and potential of new products and services
Identifies product improvements or new products by remaining current on industry trends, market activities and competitors
Maintains quality service by collecting, analysing, and summarising information

Head of Hostesses à Sheraton Grand Doha Resort & Convention Hotel
  • Qatar - Doha
  • août 2016 à septembre 2017

SHERATON GRAND DOHA
RESORT & CONVENTION HOTEL

Atrium Lounge / Hostess
La Veranda/ Italian Restaurant/ Head of Hostesses

* Presents a positive first impression of the establishment's friendliness, excellent service and high standards. 
* Greet and acknowledge guests by escorting them to assigned table, or communicate delays and offer additional services such as beverages to keep them occupied while waiting
* Present menus, create personal dining experience, answer questions, and offer information of menu items, beverages and specials
* Organize all reservations, and prioritize reservations to accommodate customers
* Supervised and coordinated dining room activities and directed staff to provide fast and courteous customer service
* Scheduled dining room reservations, arranged parties, special events, or special services for diners 
* Communicated with kitchen staff, management, serving staff, and customers to ensure dining details were handled properly and guest concerns promptly addressed

office manager à EDGE GRAVITY
  • Ukraine
  • juillet 2014 à août 2016

General office management - organize office operations and procedures
Dealing with correspondence, emails, queries
Preparing letters, presentations and reports
Arranging appointments, booking meetings rooms and conference facilities
Liaising with staff and managing contractual agreements with suppliers
Provide general support to visitors
Maintain office supplies and upkeep (stationary, snacks, water, etc)
Data entry
Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved
Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office
Partner with HR to maintain office policies as necessary
Participate actively in the planning and execution of company events
Coordinate schedules, appointments and booking

Éducation

Master, Specialist in Finance
  • à Ukrainian International University of Economic and Teade
  • mai 2010

Langues

Anglais
Expert
Turc
Expert
Russe
Langue Maternelle
Ukrainien
Langue Maternelle
Arabe
Débutant

Formation et Diplômes

Certificate of completion English Language Dynamics Course " English as a Second Language " (Certificat)
Date de la formation:
February 2016