تاتيا غولوا, English speaking sales representative

تاتيا غولوا

English speaking sales representative

Holiday factory

البلد
جو رجيا
التعليم
بكالوريوس, Oriental Studies
الخبرات
6 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :6 years, 3 أشهر

English speaking sales representative في Holiday factory
  • جو رجيا
  • أشغل هذه الوظيفة منذ سبتمبر 2019

· Recognized by management for providing exceptional customer service.
· Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
· Provided excellent service and attention to customers when face-to-face or through phone conversations.
· Improved customer satisfaction by finding creative solutions to problems.
· Provide airport pick up drop offs, meet and great tourists at the airport and their transfer to the hotels, handle with large amount of guests, make all process very smooth to make guests stay comfortable and safe, representing company’s tour packages and make smooth sales process

Tour Operator في Travel Hub Georgia
  • جو رجيا
  • سبتمبر 2018 إلى سبتمبر 2019

Managed guest financial transactions and collected payments via cash, check and payment card.
· Created tour programs with focus on providing positive guest experiences.
· Developed guest relationships to achieve high level of satisfaction.
· Developed long-term relationships with local partners, including restaurants, cafes, museums and concert halls so travelers could further explore city individually.

Teacher Assistant في Tbilisi #192 public school
  • جو رجيا
  • أكتوبر 2013 إلى أبريل 2014

Promoted student learning by providing individualized and small group support to reinforce classroom topics.
· Prepared lesson materials and visual aids to reinforce lesson concepts.
· Marked homework assignments, tests and special projects.
· Cleaned and organized classrooms, materials, and supplies for maximum efficiency.
· Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.

الخلفية التعليمية

بكالوريوس, Oriental Studies
  • في Ivane Javakhishvili Tbilisi State University
  • يوليو 2019
دبلوم, Arabic
  • في Kuwait University, language center
  • يوليو 2018
الثانوية العامة أو ما يعادلها, School Subjects
  • في Tbilisi #192 public school
  • يونيو 2014

Specialties & Skills

Customer Focus
Tourism
Teamwork
Teaching
Communications
MICROSOFT POWERPOINT
MICROSOFT WORD
MICROSOFT EXCEL
Outlook
customer focus
tourism and hospitality
customer service skills
Teaching skills

اللغات

العربية
متوسط
الانجليزية
متمرّس
الروسية
متوسط

التدريب و الشهادات

certificate of passing (الشهادة)
تاريخ الدورة:
July 2018

الهوايات

  • Teaching
  • Traveling and exploring
  • antique and vintage collectibles
  • art and photography
  • Foreign language learning