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Tolulope Kuforiji, Data Analyst

Tolulope Kuforiji

Data Analyst·Officemotion Software Company

Nigeria

High school or equivalent, Engineering Management

Work experience

Total years of experience: 16 years, 6 months

Data Analyst

September 2017 - Present

Officemotion Software Company

Nigeria

September 2017 - Present

- Data Analysis of all logistics requests for customer for sendbox.ng (sendbox.ng is the premier online logistics service in Nigeria. Senbox is a platform where customers can request pick up of items from their doorstep to be delivered anywhere in the world. Sendbox is a child company of officemotion software company).
- Report generation for overview of all successful deliveries.
- Cause and effect analysis of failed pick ups and deliveries.
- Customer and vendor satisfaction analysis to determine Net promoter score on a weekly
basis to track customer satisfaction levels.
- Geographical analysis using Business intelligence to determine areas of high demand
and low demand variation weekly to understand areas needing increased marketing due
to low demand or data investigation for places where demand reduces.
- Business development reviews with management on monthly basis using data to view
company performance for the month, staff performance via zendesk on issue
resolutions.
- Working with core tech staff of officemotion software company to learn web
development using the python programming language, Mysql database systems and Flask web development.

Company industry:
Internet & E-commerce
Job role:
Information Technology

BUSINESS DEVELOPMENT

December 2014 - August 2017

Jumia

Nigeria

December 2014 - August 2017

Conduct daily analysis and review of products on the service to return to vendors slow moving
items and work with the commercial team on increasing stock level of fast selling ones.
- Weekly report to international management of sales performance of items and proposal on
lines of actions.
- Monitor timelines for inbound of purchase orders.
- Vendor and customer issue resolution.
- Dashboard updates on overall Jumia First performance.

Lead, Vendor returns operations, Jumia Nigeria.
November 2015 - June 2016.
- Daily analysis of returns from customers and mapping with the warehouse team for final
reverse delivery to the right vendors.
- Daily analysis of products with high or constant returns to proposal eventual block to prevent
items being sold online till improvements are confirmed.
- Initiation of vendor request for return of products.
- Deep dive on items missing along delivery chain to customer or return to vendor.
- Overall report delivery to international management on returns overview, potential revenue
lost from returns and proposal on substitutes to products with high return rate but give the
best net value margins



Head, Vendor stock update and product website site visibility. Jumia Nigeria.
March 2015 - May 2015.
- Responsible for managing a team of 10 to ensure visibility on over 25, 000 skus.
- Coordinate daily stock level updates from vendors to ensure adequate quantities are available
for customers to buy on the website.
- Monitoring of KPIs for the entire team.
- Vendor interface to network with the commercial team for best deals on high volumes.
- Delist of vendors who cause out of stock
- Negotiate minimum level of stock availability from vendors with the commercial team for fast
selling skus.
- Weekly report creation on total number of orders received and cancelled, stock level updated
for the week.

Category Lead, Camera & Electronics, Deal of the day. Jumia Nigeria.
December 2014 - February 2015.
- Negotiate with vendors for best cost price offers.
- Generate purchase orders for vendor delivery of items.
- Worked with the finance team to ensure payment.
- Weekly report to management on performance of the category.
- Monitor customer purchase trends to forecast sales and negotiate further with vendors.

Company industry:
Internet & E-commerce
Job role:
Management

Production Associate

January 2012 - November 2013

Smurfit kappa

London, United Kingdom

January 2012 - November 2013

Ensure production lines run on schedule and meet production targets.
- Feedback at stand up meetings to managers on challenges and good points.

Company industry:
Industrial Production
Job role:
Manufacturing

TEACHER

July 2010 - June 2011

OGBOMOSHO SECONDARY SCHOOL, OGBOMOSHO. (NYSC)

July 2010 - June 2011

Job role:
Teaching and Academics

PROJECT MANAGER

March 2008 - February 2010

MATRIX DESIGN WORKS, GBAGADA

March 2008 - February 2010

Project manage the furniture production floor.
- Ensure quick delivery of supplies for production.
- Vendor payments and procurement.
- Client issue resolution.
- Set delivery timelines and run the production to achieve the timelines for client delivery.

Job role:
Management

Education

ANGLIA RUSKIN UNIVERSITY

March 2019

March 2019

High school or equivalent, Engineering Management

Great Britain (UK)

- Managing people and finance. - Project management. - Test of business in virtual environment.

CAMBRIDGE RUSKIN INTERNATIONAL COLLEGE

March 2019

March 2019

Bachelor's degree, Business Administration

Great Britain (UK)

.

CAMBRIDGE RUSKIN INTERNATIONAL COLLEGE

March 2019

March 2019

High school or equivalent, Business Administration

Great Britain (UK)

.

ANGLIA RUSKIN UNIVERSITY

October 2014

October 2014

Master's degree, Engineering Management

United Kingdom

GPA (point): 3.8 out of 4

GPA (point): 3.8 out of 4

UNIVERSITY OF LAGOS

January 2009

January 2009

Bachelor's degree, Mechanical Engineering

Nigeria

courses: CERTIFICATIONS. Data analytics in PWC framework (Coursera) – In progress. Advanced Competitive Strategy – Ludwig Maximilian University. Munich. Business Analyst Certification: London Academy Business School CIEH health and safety in the workplace (level 2 and 3).

Skills

CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
DELIVERY
Expert
DELIVERY
Expert
ADOBE PREMIERE
Expert
ADOBE PREMIERE
Expert
BUSINESS DEVELOPMENT
Expert
BUSINESS DEVELOPMENT
Expert
BUSINESS INTELLIGENCE
Expert
BUSINESS INTELLIGENCE
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CUSTOMER SATISFACTION
Expert
CUSTOMER SATISFACTION
Expert
DATA ANALYSIS
Expert
DATA ANALYSIS
Expert
LOGISTICS
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LOGISTICS
Expert
MARKETING
Expert
MARKETING
Expert
PICK
Expert
PICK
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