Trainer
Sacoor Brothers
Total des années d'expérience :10 years, 4 Mois
Creation of Annual and Semi-annual Training plan
▪ Creation of a database of external trainers and partnership with training schools
▪ Provide Classroom and instore Trainings.
▪ Manage and develop e-learning platform and sessions
▪ Monitoring and management of Sacoor Business School certification requirements
Ensure standards for quality, customer service and health and safety are met
▪ Organize and distribute staff schedules and send to HRG
▪ Help retail sales staff achieve sales targets
▪ To achieve monthly targets with a team and close KPIs of quarter with 100%
▪ Reporting discrepancies and problems to the Area Manager
▪ Determine daily profitability and performance indicators
Help and assist of guest needs in a highly professional manner
▪ Identifying and anticipating guest needs immediately.
▪ Take care of all guests from arrival until departure and ensure Jumeirah greeting and arrival
procedure is followed at all times.
▪ Upsell room & suite types and cross sell all outlets within the resort
3 years of Study Economics