Branch Manager
HDFC BANK LTD
Total years of experience :10 years, 9 Months
Responsible for the overall performance of the branch in terms of Business, audit/compliance & regulatory parameters,
* Supervising Key Areas including Marketing, Business Channel Development, Team Development and Revenue
Generation for the Branch.
* Identify customers with additional profit potential and develop action plans to expand those relationships.
* Conducting sales activities/campaigns thereby increasing visibility and market share,
* Prepare and monitor sales plan for the branch. Build a healthy asset and liability book GL Growth.
* Monitor the cost Management and Cost-effectiveness at the Branch to ensure profitability,
* Monitor the staff engagement with customers resulting in deepening of both value & volume based acquisitions,
* Ensure that the branch adheres to the Know Your Customer (KYC) and Anti-Money Laundering (AML) norms at all times.
* Understands and follows all the emergency and safety procedures of the Branch,
* Ensure all laid down system and processes are followed at the branch as stipulated by the Senior Management.
* Ensure that all staffs are adequately trained on the Products & services of the Bank and Sales Processes.
* Responsible for dealing with External and Internal Auditors and inspections and compliance.
* Achievement of incremental number and value targets for Liabilities (SB, CA and TD) Assets (HL, PL, AL, BL, GL etc.) and
others Fee Products (credit Card, Mutual fund, General Insurance, Life Insurance, and Demate and Trading Account)
* Ensure operations and risk control at the Branch in line with internal and regulatory guidelines as per operations
manual and e-circulars issued from time to time,
* Develop the SME corporate client base in catchment area to achieve the incremental number and value targets for
others wholesale assets LAP, LAS, CCOD, EEG, BBWC, etc
* Prepare client plans for existing clients also Service existing relationships for enhance revenue,
* Manage the career development and training plans of the team
Branch Banking) - Delhi-NCR
* To complete adherence to Yes Personality guidelines Compliant towards KYC and all operational risk Comply with
Banks policies and processes,
* Acquisition of Quality CASA (Current Account & Saving Account) accounts- NTB,
* Cross sell of Life Insurance products, MF, Gold, GI, LI, Trade/ FX, Assets products and services,
* Ensure timely submission of MIS reports and Maintaining good relationship with the customers,
* Ensure timely escalation of issues impacting business and appropriate solutions to address the concerns,
* Ensure safety and security of Bank and customer's assets,
Branch Banking) - Delhi-NCR
* Acquisition of new to Bank customers Quality Savings Accounts & Current Accounts and new business relationships
* Cross sell of financial products and services offered by the bank-Term Deposits, Debit / Credit Cards, IPG Products (Life
Insurance / General Insurance / Mutual Fund / Gold Coins / Online Trading)
* To full fill KYC norms and reach out to High Net-worth Individual for new Business,
* To increase the customer base by developing business relationships with current customers
Primarily deal with individual retail and corporate customers advise them on various banking and financial products and
services offered by the various financial company, Understand customer needs and develop plans to address them,
* Identify key staff in client companies to cultivate profitable relationships,
* Gain solid knowledge of various products and services offered by the various bank and financial company,
* Promote high-quality sales, supply and customer service processes, Aim to preserve customers and renew contracts,
* Approach potential customers to establish relationships,
Award and Recognitions
Three time Customer Service Excellence Award By Branch Banking Head,
Five Time Star Staff Award,
Nominated for Talent Pool FY
MBA in Marketing from MJP Rohilkhand University Breilly UP
B.A FROM DDU GORAKHPUR UNIVERSITY
from Inter College Bhatauli Bazar Bansgoan Gorakhpur UP
Adarsh Inter college hardi chak Gorakhpur UP