IT Project Manager
Digital14
مجموع سنوات الخبرة :13 years, 7 أشهر
Digital14 is specialized in Cyber Security with teams across the globe where I manage several teams in the UAE, Canada, the US, and Finland. Aligned with the CIO Key Responsibilities Areas (KRA) in the last 2 years, I have enabled the Digital Transformation Projects of all the critical services with no downtimes, allowing the business to keep high revenue and the internal clients to have seamless transition experiences.
By implementing strong processes for rollouts, I accumulated the function of Change Manager, ensuring the stability of the live IT Eco-System where over 40 Change Requests are weekly analyzed and advised.
Besides, I manage Ops Teams where we reduced the turnaround, allowing us to provide better SLA where only 2% of the tickets were re-open and the uptime uplifted from 97% to 99%.
JD Consultancy is a leader in the Brazilian financial market providing compulsory applications and services for Banks and Brokerages, where I led over 50 complex implementation projects in compliance with the Central Bank of Brazil, including Global Financial Institutions such as HSBC, Western Union, Standard Chartered, JP Morgan, Deutsche Bank, Rabobank.
I had great achievement using my technical expertise in SaaS and client-server models to leverage 20 successful implementations of the Brazilian Payment System, the most critical application of Brazilian banks, allowing the Central Bank to monitor and audit every single bank transaction in the country.
At JD Consultancy, I had started my career in the internship program and I left as Project Manager.
Managed the Implementation to Integration with several systems such as foreign exchange, account, derivatives, and Fixed Income, Swift.
Leveraged technical expertise in SaaS and client-server models to direct the successful implementation of the Brazilian Payment System into various financial establishments.
Achieved a complete execution of swift transaction facilities in Brazilian public banks, while minimising overall system downtime by up to 40%.