Senior Application and Data Analyst
HB Brands
Total years of experience :10 years, 3 Months
• Worked as a Scrum Master in companies land mark project OLO FOOD a Food and Beverage app. As a liaison between stake holders and team of overseas developers achieved all set targets and goals of Business Owners by Managing, Documenting and Analyzing the Complete Project.
• Developed Dashboards and reports using raw data from sources like SQL or Social Media consuming in Most Advanced tool of Microsoft Power BI which gives top Management a Bird Eye view as well as in-depth Analysis of the ongoing business and key information for taking on time-critical decisions.
• Developed an interactive Dashboards and reports for Finance Department which gives them detailed Analysis about PNLs, Sales, Cost and Expenses as well as separate Dashboards and reports for OPS which gives them instant information about High/Low performing Stores, Managers and Items, etc by filtering millions of records in few seconds.
• Developed an Interactive Dashboards and reports for the Marketing Department which gives them insights of social media activity of multiple platforms on a single Dashboard as well as KPIs of ongoing Offers and Campaigns.
• Developed a comprehensive Application of Auditing for Quality Department which issues certificates upon successful completion of Audit or alerts the respective department in case of a failure.
• Developed a customized CRM application which fulfills the specific needs of a company with features like Customer Complaint system with auto-elevation process department vise and Cross-Brand Loyalty Program.
• Developed a customized Training and Evaluation application which is a streamline and an automated process for Store Staff to get trained and pass through the evaluation to get promoted.
• Solved the chronicle time and attendance issue of a company by developing a scale-able custom application.
• Developed a Delivery application which connects more than 300 stores all over the KSA with the center which is a backbone of more than 2 million SAR revenue per month.
• Established an E-commerce market place named Her-Modesty using an e-commerce tool Prestashop.
• Part of a team in Developing End to End Employee Training application.
• Integrated many websites with Google's Bot Detecting solution recaptcha.
• Developed a Web App which shares free Food Coupons via SMS and Email if User likes one of the Social Media pages of the Company.
• Oversaw troubleshooting of technical issues to solve problems within a reasonable time frame.
• Converted mockups into HTML, JavaScript and AJAX.
• Represented the team at meetings with clients and discussed project goals and milestones.
• Pitched in to assist senior developers when deadlines were pressing and staffing needs were minimal.