Sales Executive
Linky international
مجموع سنوات الخبرة :5 years, 10 أشهر
• Online Teacher for Chinese Students at all levels.
• Prepare a lesson plan for each student.
• Prepare Chinese students for IELTS and TOEFL exams.
• Help the clients for their short-term and long-term goals.
• Handling clients life and non-life insurance.
• Reminding clients on their due dates.
• Handling companies 401k Plan
• Handling employees inquiries
• Handling employees loans
• Updating employees 401k Plan
• Handling withdrawals
• Assisting companies and employees on their investments
Trains new employees about the account
Trains employees in proper order taking, proper order processing
Oversee targets (KPI’s and No. of orders)
Process sensitive orders of the clients
Quoting special price for the clients
Evaluate employees
Updating Training syllabus
Handles escalated reports
Upselling products
Documenting escalated reports
Supervised Tier 1 customer representative
Monitor recorded and live calls
Coach employees regarding call flows
Apply the and science of humans. communication applied to the speedy transformation of a country. and the mass of its people from poverty to a dynamic state of economic. the growth that makes possible greater social equality and the larger. fulfillment of human potential by using different kinds of media platforms.