Senior Sales officer
Al Nisr Al Arabi Insurance Company
مجموع سنوات الخبرة :6 years, 11 أشهر
• Research and source potential clients and build long-term relationships with them.
• Persuade prospective clients to engage in a phone conversation and/or meeting to discuss insurance products.
• Advise clients on the insurance policies that best suit their needs.
• Customize insurance programs to suit individual clients.
• Deliver approved policies to new clients and explain the benefits and risks of the policy.
• Re-assess the policy needs of existing clients after life-changing events.
• Fill out and submit applications, issue quotes, maintain client records and prepare reports.
• Keep abreast of industry and market trends and best practices.
Responsible for ensuring a high-performing operation through inspecting terminals, facilities, and grounds; responding to emergencies and incidents and representing management; coordinates and monitors airport construction activities; issuance; completing special projects and/or assignments as requested; provides a high level of customer service in responding to questions and inquiries from the public, airport Stakeholders, and/or Governmental regulatory agencies.
Duties:
• Team leader in the departures section in Queen Alia International Airport (air traffic).
• Handling and checking in the departing passengers with Royal Jordanian.
• Flight manager and ground handling agent (GHA) with more than 8 different airlines in the airport.
• Implementing the business plan, distributing work to employees, and covering gaps.
• Dealing efficiently with the businesses customer (B2B) as auditing, reporting, and making good relations with them.
• Dealing directly with customers professionally and solving their problems to reach customer satisfaction.
• An expert in various passengers' documents.
currently, I am preparing my thesis in talent management strategy and its impact on achieving a competitive advantage