Zaid Issa, Customer Service (Live Chat)

Zaid Issa

Customer Service (Live Chat)

Flowerd

Lieu
Jordanie - Amman
Éducation
Baccalauréat, Digital marketing
Expérience
1 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :1 years, 8 Mois

Customer Service (Live Chat) à Flowerd
  • Jordanie - Amman
  • septembre 2023 à février 2024

Floward is the leading online flowers and gifting company in the Middle East and the UK. Our company was founded in 2017, and within five years we expanded our operations to include nine countries.

Customer Care Representative à Siyara
  • Jordanie - Amman
  • juillet 2022 à septembre 2022

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Customer Service Executive à Bitoasis
  • Jordanie - Amman
  • février 2022 à mars 2022

the MENA regions first and largest exchanges platform pioneering the cryptocurrency and ecosystem.
I’m able to accept ownership for effectively solving customer issues. Complaints and inquiries keeping customer satisfaction at the core of every decision and behavior

Content Specialist à CsMena
  • Jordanie - Amman
  • juillet 2021 à novembre 2021

Content Moderater Agent

Customer Service Representative à Aramex
  • Jordanie - Amman
  • octobre 2020 à janvier 2021

Éducation

Baccalauréat, Digital marketing
  • à SAE institute Amman
  • janvier 2019

Specialties & Skills

Customization
Customer Service
Customer Facing
Arabic mother tongue. English: good speaking and writing
computer skills, internet, can work with a team, ability to conduct successful training courses
phone sales
outbound
negotiation
using common productivity software packages suck as a Microsoft office
using common productivity software packages suck as Microsoft office
microsoft powerpoint
teamwork
marketing
problem solving
computer skills, internet, can work with a team, ability to conduct successful training courses,
telemarketing
sales coordination
digital marketing
marketing research
marketing communications
marketing mix
marketing strategy
marketing management
operation
customer orientation
soft skills
office administration
office work
outlook
accounting
team management
translation
purchasing
Answering Phones
Time Management
Customer Service

Profils Sociaux

Langues

Anglais
Langue Maternelle
Arabe
Langue Maternelle

Formation et Diplômes

Global privacy and data protection - Non skip (Formation)
Institut de formation:
Aramex
Date de la formation:
January 2020
Durée:
14 heures

Loisirs

  • We'll organized and quick learning
  • Ability to contact successful training courses
  • computer skills
  • can work with a team