Bayt.com
Zobair Mahjoor, customer care agent

Zobair Mahjoor

customer care agent

Air France

Location
United Kingdom - London
Education
Diploma, level 3 Personal training and Fitness instructing
Experience
4 years, 8 Months

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Work Experience

Total years of experience :4 years, 8 Months

customer care agent at Air France
  • United Kingdom - London
  • My current job since October 2019

• Handle claims issued by Air France, KLM and Delta customers in English and French
• Extracting data from complex software systems to investigate the cases and decide if compensation is due
• Work within a team of agents
• Hit daily targets

Education

Diploma, level 3 Personal training and Fitness instructing
  • at Focus Fitness UK
  • November 2019

Carry out 1 on 1 personal training sessions, group fitness sessions

Specialties & Skills

Management
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Sales
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Customer Care
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Nutrition Consulting
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Fitness Training
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Customer Care & Relations
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Managing and Supporting a team
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Communication
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Multi-tasking
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fitness and nutrition
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Sales
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Languages

English
Native Speaker

Training and Certifications

level 3 personal training & fitness instructing (Certificate)
Date Attended:
November 2019

Hobbies

  • fitness, basketball
    Training an organisation on how to grow their businesses in the fitness and nutrition industry. Built a successful business since the age of 16.