CO-OP Training
ICAD
Total years of experience :1 years, 9 Months
Key Responsibilities:
• Installed, maintained, and updated computer hardware and software.
• Facilitated troubleshooting technical issues and switched old computer parts.
• Observed and maintained security of computer systems to ensure data storage is safe and secure.
• Supported day-to-day operations of computer network by evaluating IT systems to meet the necessary demands.
Key Responsibilities:
• Exceeded customer needs and surpassed sales targets by devising and implementing effective sales strategies.
• Cultivated trusting relationships with customers and stakeholders by responding to queries, processing complaints, and proposing constructive solutions,
• Stayed abreast with latest market trends and competitors by conducting market research.
• Executed various marketing methods to promote products and services to potential customers by driving their attention.
• Boosted revenue and increased profits by concluding successful deals with customers through negotiation.
VOLUNTARY WORK
Supervising the Thammarat Program: Knowledge Association | Jan 2018 - Jan 2022
Social Media Specialist
• Executed social media strategy through competitive research, platform determination, benchmarking, messaging, and audience identification.
• Responded to customers via WhatsApp and sent voice responses to answer any queries.
• Generate, edit, publish and share daily content that builds meaningful connections and encourages community members to take action.
• Optimized company pages within each platform to increase the visibility of company’s social content.
• Create editorial calendars and edit photos and short videos for the program.
Bachelors of Engineering Technology in Computer Network System Support | 2022 College of Telecom & Electronics, Jeddah
Associated Degree in Network & System Administration | 2020 College of Telecom & Electronics, Jeddah