call center / guest service executive
TAJMEEL MEDICAL CENTER
Total years of experience :5 years, 11 Months
booking& registration patients and customer service& medical recording&cashier medical
• Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Greeted customers and determined their needs and wants
•Discussed type, quality and number of merchandise required for purchase
•Recommended merchandise based on individual requirements
•Advised customers on utilization and care of merchandise
•Provided advice to clients regarding particular products or services
•Explained the use and advantage of merchandise to customers
•Answered customers’ queries and concerns
•Showed the live working of merchandise
•Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates
•Assisted in display of merchandise
•Maintained sales records for inventory control
technology