Technical support /Network Engineer/ System Engineer
Technowave
Total years of experience :20 years, 1 Months
Functional tasks .
Ensuring the data backup of users.
Updating all users’ applications with the latest service packs & patches.
Dealing directly with customer issues.
Following Up existing problems with vendors.
Escalation of problems to direct manager.
Getting new offers from vendors whether are software or hardware offers.
Establishing new branches with complete technical infrastructure.
Managing mail server, MS outlook accounts and troubleshooting errors.
Determine source of computer problems (hardware, software, user access,
Advise staff on appropriate action.
Possessing developed skills that have been gained through establishing and
Building, constructing and maintaining wired and wireless networks for the company
and its branches and installing them to the fullest
Building, constructing and maintaining networks of cameras, intercoms and centrals
for the company and its branches and installing them to the fullest
Locking the server room and communication devices and locking the racks of
servers operating on the internal network
Maintenance of all equipment and printers of the company
Software Windows and Programs and Application
Helped migrate services from Windows Server 2003 to Windows Server 2008 R2
To Windows Server 2012 R2. Windows Server 2019 R2
Active Directory and Exchange
Technical support /Network Engineer/ System Engineer
Medcap Securities
Company Industry: Securities Brokerage
Functional tasks .
Establishing new branches with complete technical infrastructure
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