IT Network Engineer
Naif Arab University for Security Sciences
Total years of experience :6 years, 6 Months
• Installing, configuring, updating and supporting network equipment including routers, L3 switches and access switches.
• Designing and implementing new network solutions and/or improving the efficiency of current networks.
• Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization.
• Responsible for the operating and development of enterprise Aruba Wireless network communication.
• Responsible for the operating and development CUCM, CUS and CU Express Way.
• Responsible for the operating and development Proxy device.
• Administrator on (Avaya System and manage engine service desk plus).
• Received help tickets from users on campus and delegated tasks to appropriate departmental personnel.
• Diagnosis of desktop, application, networking and infrastructure issues.
• Troubleshooting PC’s, laptops and mobile devices.
• Installation and support of telecommunication equipment.