Administrative Assistant
Amman Academy School
Total years of experience :7 years, 2 Months
- Provides administrative support to ensure efficient operation of office.
-Answersphone calls, schedules meetings and supports visitors.
-Carriesout administrative duties such as filing, typing, copying, binding, scanning etc.
--Completes operational requirements by scheduling and assigning administrative projects and expediting work results.
-Exhibitspolite and professional communication via phone, e-mail, and mail.
-Supportsteam by performing tasks related to organization and strong communication.
-Translateall written communications (documents, circulars, correspondence, meeting minutes )
-Maintains and updates the school principal's timetable.
-Develops SOPs and forms to be used by the office.
-Follows up on important deadlines via email & phone calls.
-Recordsmeeting minutes.
-Handles student issues and requests.
-Addressesparent concerns by following up with the different departments.
-Organizesand arranges for parent meetings.
-Ensures that the SharePoint is UpToDate with all documents.
--Ensures that students files are UptoDate and maintained .
-Manage the front desk, controlling traffic through the office Answer and properly route phone calls, recording messages
-Collectand record needed information from clients
-Maintainand update client files
-Facilitatecompany e-mail account, answering all inquiries
-Ensureworking in line with the company's internal policy and instructions for financing operations.
- Manage and resolve customer complaints.
-Identify and overcome objections.
-Able to handle calls in a pressure environment.
-Communicating with customers over the phone.
-Handling issues and complaints with providing solutions to the customers - Identify and overcome objections.
-Able to handle calls in a pressure environment.
-Communicating with customers over the phone.
-Directs visitors by maintaining employee and department directories; giving instructions - Update appointment calendars and schedule meetings/appointments. - Promotion