it specialist-2021
AFRO- Egyp
Total years of experience :3 years, 4 Months
• Responding to queries via chat, email, or phone.
• Providing technical assistance for questions and problems.
• Writing, editing, and revising training manuals for new and updated software and hardware.
• Keep inventory of all equipment, software, and license users
• Remotely accessing hardware or software for clients to make changes and fix problems
• Installing and troubleshooting cameras cctv or ip
• Testing new technology
• Responding in a timely manner to service issues and requests
• Installing and configuring computer hardware, software, systems, networks, printers fix issues
• Install and update company software and hardware as needed
• Install all operating system
• Install mikrotik server and create user, policy, user manager, load balance, firewall
• Install omada controller and set access point
• Take backup in veeam backup and idrive for odoo system
التقدير ممتاز مع مرتبه الشرف