Haitham Elfowaty, Vice manager

Haitham Elfowaty

Vice manager

AlKhantec for Computer and Internet Services

Lieu
Egypte
Éducation
Baccalauréat, Accounting
Expérience
15 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :15 years, 9 Mois

Vice manager à AlKhantec for Computer and Internet Services
  • Egypte - Tanta
  • Je travaille ici depuis août 2008

Responsible for customer service mainly.
Duties included:
Finding, researching and simplifying new areas of work and integrating them in the work routine
Data entry in online applications for visa and consular services for all countries, as well as student registration and online purchases, ... etc
Data entry in various databases either using MS Excel or private accounting software
Stock management and daily operations accounting.
Training other workers in daily routines and new procedures and techniques.
Installation, repair, maintenance of various software such as MS Windows (XP, 7, 8, 8.1, 10) MS Office (2003, 2007, 2013, 2016), and several other types of software according to customer wishes.
Solving customer problems and anticipating future problems in order to maintain stable work conditions
Advise, analyse, take stock of customer needs in order to help customers achieve needed results even should they not know completely what they like.

Éducation

Baccalauréat, Accounting
  • à Faculty of Commerce
  • septembre 2017

Despite the fact that I have graduated late it my life, that did not stop me from accumulating as much experience as possible in the things I'm passionate about. That includes computer software, research and database management.

Specialties & Skills

Data Entry
MS Office tools
Microsoft Windows
Research
Internet
Reading and Writing in English
Speaking and listening in English
Software setup, maintenance and repair
Work related problem solving
Team leading
Working in an established chain of command at any level
Customer handling to their satisfaction

Langues

Arabe
Langue Maternelle
Anglais
Expert

Loisirs

  • Reading stories in English
  • Finding obscure references and techniques that will make my job easier
  • Watching Science Fiction movies