مسؤول ضمان توكيد الجوده
شركة الراشد
Total years of experience :9 years, 3 Months
Identify and assess customers’ needs to achieve satisfaction.
Making a professional impression on visitors, callers and customers.
Giving feedback to managers on the efficiency of the customer service processes and system.
Issuing refunds or compensation to customers.
Using logical questioning skills in an appropriate manner to obtain the maximum relevant information from the customer in the minimum effective time
Giving product, pricing and delivery information to customers