Senior Manager Key Account
Crystal Gallery LLC
Total years of experience :23 years, 7 Months
Manufacturers and processors of Exquisite hand crafted crystal products.
Key Deliverable
• Taking care of the business accounts in Dubai / Singapore / Bahrain / Oman / KSA via remote access.
• Develop new business relationships, generate and negotiate with new clients.
• Provide directions to and monitor functions of key departments like Client Servicing,
Marketing, Sales, Branding, Production etc.
• Guiding preparation of the annual business Plan in co-ordination with
departmental heads & planning cell.
• Reporting to Director International Business Development & Director Sales/Marketing.
Achievements
• Single handedly managing multiple flagships domestic and International.
• Penetration in Ministries and Govt houses.
• Retention and generation of business accounts and monitoring international business.
Managed a team of customer service representatives providing technical and non technical support to off shore customers.
Unabridged support to domestic and international clients for business generation as well as managing the production floor.
P&L research for various blue chips on contract basis across India.
Product feedback along with the customer / client satisfaction and suggestions.
Monitoring various flagships in respects to Product Development.