Senior Branch Manager
Nations trust Bank - Cinnamon Gardens , Colombo 07
مجموع سنوات الخبرة :24 years, 2 أشهر
Analysis market condition, competitors activities and potential business risk to develop mitigation and improvement strategies.
Achievements
The bank has maintained a dominant position in the bancassurance sector, securing a significant market share through our exclusive partnership in the life insurance business.
Exceeding the initial premium target set by the bank consistently since 2020.
In 2022, the bank expanded its involvement to include the General Business segment, leading to an enhancement in overall income for the institution.
Responsibilities
Develop and implement the Bancassurance strategy aligned with the overall goal of the bank.
Cultivate Bank maintains a strong relationship with insurance partnerships.
Overseas the development of insurance products tailored to the bank customer base.
Implement effective sales processes and incentives to drive the sale of insurance products through the bank's distribution channels
Ensure seamless integration and operational support for the bancassurance business.
Prioritize customer service for clients who purchase insurance products through the bank.
Explore opportunities to augment the bank's income through bancassurance.
Assess and manage risks associated with bancassurance activities.
Provide training and development programs for bank staff involved in bancassurance sales.
Working as branch Manager and responsible for the performance of the branch as a separate unit. Which includes term deposits, low cost, lending & Branch profits.
Responsible for the branch Profit target and achievement.
Responsible for the top end client tale in the branch as well as the bank in handling then.
Responsible for the entire branch operations of the branch in the yearly audit review.
Branch service is key factor of the bank which the I am monitoring through my separate representative.
Handling credit facilities with the assistance of my credit assistant Manager.
Eg New credit lines, existing new request, new project lines & branch recoveries.
Smooth operations of daily transaction KPI
Sanction of cheques and drafts to the customers
Change the responsibilities of the staff members to boost their powers
Supervise the functioning of entire branch
Conduct regular meeting to keep the operational standards
Monitor operational activities to minimize operational losses
Improve customers service ratings
Some customer complains
Credit evaluation and preparing credit proposals
Increasing SME portfolio at branch level
Following up on recoveries and take immediate action
Year end reconciliation and monthly reports
Trade relation transaction
Cash operation and worked as senior cashier
Clearing department
Back office and pawning
Leasing department
Credit and recoveries
Grade A - and average marks 75-79
Certified in Branch Banking
Certified
Certified in Credit Management