Banker
Hinduja Global Solutions
Total years of experience :3 years, 7 Months
Hex aware Technology LTD
Inbound Tele calling
• Monitor and Handling Customer Complaints.
• Monitor and seek to understand commercial complaints.
• To ensure that stafs adopt and adhere to the company dress code, in order to promote a positive and professional image at all time.
• January 2021-january 2023
Hinduja Global Solutions
Banker on Call
• Worked with IDFC First Bank in Credit Card Department.
• To solve queries related to Credit Card transactions, Card Block and Replacement and cross selling on every call.
• To maintain strict levels of confidentiality with regard to all areas of the business particularly Commercial information and personal details of employees.
• Ensure store expectation and priorities are communicated to staf and regularly review and provide Feedback on staf's performance against expectations.
• Carry out regular and relevant in store training and enroll staf on relevant learning and development courses.
Dancing , Drawing, Singing