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Qashid Ashfaqu Siddiqui

FOOD & BEVERAGE MANAGER

CHOICE HOTELS INDIA

Location:
India - Lucknow
Education:
Bachelor's degree, BACHELOR OF SCIENCE IN HOTEL MANAGEMENT & CATERING TECHNOLOGY
Experience:
21 years, 2 months

Work Experience

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List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
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Total Years of Experience:  21 Years, 2 Months   

December 2011 To Present

FOOD & BEVERAGE MANAGER

at CHOICE HOTELS INDIA
Location : India - Lucknow
EVENT PLANING
CLIENT HANDLING
COST CONTROLLING
QUALITY ASSURANCE
SERVICE QUALITY
CREDIT CONTROL
TRAINING PROGRAMS
February 2007 To December 2011

FRONT OFFICE MANAGER

at CHOICE HOTEL INDIA
Location : India
To sell rooms to optimum capacity ensuring maximum revenue and to handle all guests requests/complaints effectively.

Approving guest's credits upto specified limits & constantly surveying the entire lobby area for potential guest hazards & complaints.

To coordinate Front Office activities, Solve guest problems, Ensure smooth operations, Attending to complaints and ensure total guest satisfaction.

Responsible for all aspects of the VIP Program as well as Concierge services. Responsible for training and supervising Concierge staff. Ensuring that all requests for information or assistance are fulfilled in an exceptionally courteous, efficient, and professional manner commensurate with a world-class hotel. Provides knowledgeable and comprehensive information about hotel and surrounding area, including restaurants, attractions, transportation, and recreational activities. Presenting guest orientation sessions for new arrivals. Developing and maintaining a database detailing such services and appropriate contact personnel. Networking with the providers of leisure, dining, and transportation companies to promote exceptional working relationships. Promoting hotel food and beverage facilities and recreational activities. Maintaining excellent condition of Concierge service areas.
January 2003 To February 2007

FRONT OFFICE EXECUTIVE

at ARIF CASTLES (A UNIT OF ARIF INDUSTRIES LTD)
Location : India - Lucknow
RESERVATION CONTROL
FRONT SMOOTH OPERATIONS
TELECOMMUNICATIONS
AUDITING
GUEST HANDLING
DEALING WITH CORPORATES AND TRAVEL AGENTS

Education

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Let employers know more about your education; remember, be clear and concise.
December 2013

Bachelor's degree, BACHELOR OF SCIENCE IN HOTEL MANAGEMENT & CATERING TECHNOLOGY

at PUNJAB TECHNICAL UNIVERSITY
Location : India - Lucknow
Grade: 66 out of 100
March 1997

Diploma, 01 Year Computer Diploma in Computers

at Government Inter College
Location : Lucknow, India
10+2 in 1997 from UPB with Physics, Chemistry, Maths, English & Hindi
10th in 1994 from UPB with Science, Maths, Biology, Social Science, English & Hindi
March 1997

Diploma, CERTIFICATE IN COMPUTING

at GOVERNMENT INTER COLLEGE
Location : LUCKNOW, India
• One Year, Two semester ‘O’ level (MCA - Foundation Level Programme)
in Computer from “Uptec Computer Consultancy Ltd, Lucknow” an
accredited institute from “All India Council for Technical Education” and
course recognized by Department of Electronics, New Delhi.

• Tally 5.4/ 6.3/ 7.2/ 9.0
• WordStar, D-base III+, Ms Office, Ms Word, Ms Excel, Ms Power Point.
• Dos, Windows 95/97/98/2000/Professional/Me & Novel Netware.
• Operating and Programming in Fox Pro 2.6

• 10+2 (Intermediate) from U.P. Board in 1997.

• 10th (High School) from U.P. Board in 1994.

Specialties & Skills

Selling Technique

Front Office

Microsoft Office

Office Administration

MS Office tools

Bayt Tests Test Credits: 0

IQ Test

Score: 60

Languages

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For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Expert

Training and Certifications

Computer ( Training )

UPTECH COMPUTER CONSULTANCY LTD
August 1998 (1500 hours)

Hobbies and Interests

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TRAVELLING, LISTENING, READING

Believe in practicals and live examples.

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