قاسم عباس

• Collecting cash from All the out brands from outlets.
• Making report on excel daily and matching it with actual sale by brand and outlet
as per schedule.
• Deposit total collected cash to the brand account physically
• Managing the collection route daily.
• Preparing and Managing the cash salary to the new joiners.

• Greet Customer.
• Answer phone calls and forward to the concern department
• Help Customer understand the packages make show rounds and explain in details.
• Sell private training packages with trainers according to their needs like strength
training cross fit or weight lifting etc.
• Administration job like replying emails, Scanning, Printing invoices etc.
• Generate sales business and attract cooperate deals effective with membership.
• Handle all kind of complaints by phone or in Person.

• Field incoming calls, greet customers, answer travel inquiries.
• Book tickets according to customers required dates, Guide them for the right
dates and timings and prices.
• Provided accurate gate, flight arrival and departure information, and answered
general inquiries.
• Assign seats modify bookings offer upgrade.
• Assisted customers with special needs and quickly addressed and resolved
customer complaints.
• Announced and provided information on arrival and departure times, boarding
procedures, gate changes, and carry-on regulations.
• Handle all kind of complains regarding craft delay reschedule or cancellation of
a flight, offer better solution as per customers satisfaction.

• Performed administrative duties.
• Coordinated travel and prepared expenses reports.
• Maintained and ordered all supplies for department.
• Scheduled conferences, seminars, appointments, interviews, and all meetings.
• Processed incoming and outgoing mail.
• Provided department orientation to all new employees.

• Communicate with the guest. Logs all wake-up call requests and performs wake
up call services.
• Provides information about hotel services to guests. Handle all kind of complains
and requests.
• Take Room service orders Operate Opera, Hot SoS, Forwarding emails to
different departments.
• Takes and distributes messages for guests, provides information on guest
services, and answers inquires about public hotel events.