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Qays Ajlouni, IT & GRC consultant

Qays Ajlouni

IT & GRC consultant·self employee

Jordan

Bachelor's degree, electrical engineering with computer subspecialty

Work experience

Total years of experience: 26 years, 9 months

IT & GRC consultant

January 2025 - Present

self employee

Amman, Jordan

January 2025 - Present

• Advise on IT security, risk management, and infrastructure optimization.
Company industry:
IT Services

Chief Operating Officer

December 2024 - January 2025

Trusted Vision for consultation,

Amman, Jordan

December 2024 - January 2025

• Develop and implement operational strategies to achieve organizational goals.
• Align daily operations with the companys long-term strategic plan.
• Identify areas for operational efficiency and improvement.
• Foster a company culture of accountability, innovation, and excellence.
• Ensure cost-efficiency in operational activities.
• Identify potential risks in operations and implement mitigation strategies.
• Oversee the implementation of modern technologies or methodologies to enhance
productivity.
• Act as a bridge between employees, management, and external stakeholders.
• Ensure teams are well-equipped and trained to achieve operational.
• Operations Management
Company industry:
Business Consultancy Services

Senior GRC consultant

January 2024 - November 2024

Trusted Vision

Amman, Jordan

January 2024 - November 2024

• Provide consultations for NCA controls compliance.
• Develop strategies, policies and procedures based on NCA requirements and controls.
• Audit NCA for compliance.
• Prepare technical and financial offers for potential projects.
• Manage GRC implementation projects.
• Manage, Mentor, and develop team members.
Company industry:
Other Healthcare Services

Head of IT Operations

December 2012 - May 2021

Consolidated Contractors Company - United Arab Emirates

Abu Dhabi, United Arab Emirates

December 2012 - May 2021

Manage IT operations for TCAJV ( we have a computer network with more than one thousand users, multi VLANs, multi-locations, and VMware Datacenter environment).
Continually improvement of IT services to fulfill changes in business requirements.
Managing IT Risks and govern IT business continuity plans.
Leading IT operations team to maximize business support and remove roadblocks for IT clients allowing them to focus on productivity.
Providing day to day support for data center and computer network.
Manage IT resources to ensure best utilization.
Manage IT procurement and negotiate related contracts with vendors.
Company industry:
Construction & Building
Job role:
Information Technology

IT Operations Manager

December 2012 - January 2021

TCAJV, CCC-Group,

Abu Dhabi, United Arab Emirates

December 2012 - January 2021

• Manage secure IT operations for Abu Dhabis new airport project (we had a computer
network with more than one thousand users, multi VLANs, multi-locations, and
VMware Datacenter environment).
• Manage IT projects.
• Managing IT Risks and governing IT business continuity plans.
• Manage data center and computer network.
• Manage IT resources.
• Manage IT procurement, IT contracts, and vendor relationships.
Company industry:
Construction & Building

Head of IT Section

January 2012 - November 2012

CCC-Group,UAE

Abu Dhabi, United Arab Emirates

January 2012 - November 2012

Constructing and managing IT infrastructure for the project.
Establishing and managing IT support team.
Managing IT communications requirements for site-office and camp locations.
Managing client’s IT requirements.
Managing IT operations
Company industry:
Construction & Building
Job role:
Information Technology

Head of IT Section

January 2012 - November 2012

Shah Sulfur station and pipeline project (SSSP), CCC-Group,

Abu Dhabi, United Arab Emirates

January 2012 - November 2012

• Constructing and managing IT infrastructure for the SSSP project.
• Establishing and managing the IT support team.
• Managing IT communications requirements for site-office and camp locations.
• Managing clients IT requirements.
• Managing IT operations
Company industry:
Construction & Building

Head of IT Section

January 2008 - June 2011

Consolidated Contractors Company - Libya

Tripoli, Libya

January 2008 - June 2011

Establishing IT infrastructure for Libya offices and projects.
Acquiring, coaching and developing IT personnel to support projects and managing office.
Managing IT operations for managing office and providing high level IT support for projects.
Prepare IT cost estimates for new projects including infrastructure, hardware, software and running costs
Planning and executing IT communication plans for all sites.
Establishing and managing relationships with ISPs, vendors and other IT stakeholders
Company industry:
Construction & Building
Job role:
Information Technology

Head of IT Section

January 2008 - January 2011

Libya area office, CCC-Group,

Tripoli, Libya

January 2008 - January 2011

• Establishing and managing IT infrastructure for Libya offices and projects.
• Acquiring, coaching, and developing IT personnel.
• Prepare the IT budget for new projects.
• Managing relationships with ISPs, vendors, and other stakeholders.
• Managing IT operations and IT personnel for Egypt projects and managing office.
Company industry:
Construction & Building

Senior IT Area Coordinator

September 2007 - December 2007

Consolidated Contractors Company - Egypt

Cairo, Egypt

September 2007 - December 2007

• High level IT support for managing office and current project.
• IT infrastructure construction and support for new projects.
• Acquiring IT staff for different sites, providing them with training, coaching and mentoring.
• Managing IT operation for area office and providing high level IT support for projects
Company industry:
Construction & Building
Job role:
Information Technology

Senior IT Area Coordinator

January 2007 - December 2007

Cairo area office, CCC-Group,

Cairo, Egypt

January 2007 - December 2007

• Managing IT operations and IT personnel for Egypt projects and PMO.
Company industry:
Construction & Building

Senior IT Area Coordinator

February 2004 - August 2007

The Morganti Group - Jordan

Amman, Jordan

February 2004 - August 2007

• High level IT support for managing office and current project.
• IT infrastructure construction and support for new projects.
• Acquiring IT staff for different sites, providing them with training, coaching and mentoring.
• Managing IT operation for area office and providing high level IT support for projects.
Company industry:
Construction & Building
Job role:
Information Technology

Senior IT Area Coordinator

January 2004 - January 2007

The Morganti Group,

Amman, Jordan

January 2004 - January 2007

• High level IT support for Jordan PMO and running project.
• IT infrastructure construction and support for new projects.
• Acquiring IT staff for different sites, providing them with training, coaching, and
mentoring.
• Managing IT operations for the area office and providing high-level IT support for
projects.
Company industry:
Construction & Building

IT Support Engineer

April 2001 - January 2004

Consolidated Contractors Company,greece

Athens, Greece

April 2001 - January 2004

• Multi-level IT support for managing office, projects and other offices around the world.
• Implementing IT upgrades and continuous improvements for all sites.
• Construction of new IT infrastructure for new projects and offices.
• Conduct research and development for IT Department.
Company industry:
Construction & Building
Job role:
Information Technology

IT Support Engineer

January 2001 - January 2004

CCC Managing office, CCC-Group,

Athens, Greece

January 2001 - January 2004

• Multi-level IT support for head office, projects, and other offices around the world.
• Implementing IT upgrades and continuous improvements for all sites.
• Construction of new IT infrastructure for new projects and offices.
• Conduct research and development for the IT Department.
Company industry:
Construction & Building

Computer & Network administrator

January 2000 - February 2001

National center for human resources development

Amman, Jordan

January 2000 - February 2001

• Computer network management, web development and general IT supports.
• Websites development, publishing and supervising.
• Database design and management.
Company industry:
Human Resources Outsourcing
Job role:
Information Technology

Hardware division Manager

October 1998 - December 1999

Arab Computer Center

Khobar, Saudi Arabia

October 1998 - December 1999

• IT team leading and tasks distribution.
• Computer network design, development, and supervision.
• Performing Pre-sales and sales activities, offering and pricing
Company industry:
Software Development
Job role:
Information Technology

Hardware division Manager

October 1998 - December 1999

Arab Computer Center,

Khobar, Saudi Arabia

October 1998 - December 1999

• IT team-leading and task distribution.
• Computer network design, development, and supervision.
• Performing Pre-sales and sales activities, offering and pricing.
Company industry:
Technical Maintenance & Repair

IT Support Engineer

July 1996 - August 1998

Applied technical systems

Amman, Jordan

July 1996 - August 1998

• Computer network hardware/software installation and support.
• Servers and desktops Installation and support.
• General IT support for other companies under support contracts.
Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Information Technology

IT support engineer

July 1996 - August 1998

Applied Technical Systems,

Amman, Jordan

July 1996 - August 1998

• Computer network hardware/software installation and support.
• Servers and desktops Installation and support.
• General IT support for other companies under support contracts.
Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Information Technology

Education

Jordan University of Science and Technology

January 1996

January 1996

Bachelor's degree, electrical engineering with computer subspecialty

Jordan

GPA (percentage): 70.2%

GPA (percentage): 70.2%

View attachment

Skills

Project Management
Expert
Project Management
Expert
Risk Management
Expert
Risk Management
Expert
Strategic Technology Planning
Expert
Strategic Technology Planning
Expert
VMware
Expert
VMware
Expert
IT Infrastructure Management
Expert
IT Infrastructure Management
Expert
COMPUTER HARDWARE
Expert
COMPUTER HARDWARE
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
Microsoft, VMware, HP servers, HP storage, Cisco, Citrix and Barracuda products, solutions, implemen
Expert
Microsoft, VMware, HP servers, HP storage, Cisco, Citrix and Barracuda products, solutions, implemen
Expert
RISK management
Expert
RISK management
Expert
information technology security and business continuity requirements
Expert
information technology security and business continuity requirements
Expert
project management
Expert
project management
Expert
computer network infrastructure design, implementation and management
Expert
computer network infrastructure design, implementation and management
Expert
cybersecurity
Expert
cybersecurity
Expert
Team leadership
Expert
Team leadership
Expert
business continuity planning
Expert
business continuity planning
Expert
Disaster recovery planning
Expert
Disaster recovery planning
Expert
IT projects management
Expert
IT projects management
Expert
Data center management
Expert
Data center management
Expert
vendor management
Expert
vendor management
Expert
Vmware vsphere management
Expert
Vmware vsphere management
Expert

Languages

Arabic
Native Speaker
English
Expert

Memberships

Jordan engineering association

Member

July 1996

Project management institute

Member

January 2017

Training and Certifications

Certifications
ITIL4 foundation
Jun 2022
Show credentials
Project management professional (PMI-PMP)
Jan 2017 - Jan 2024
Show credentials
Project management professional (PMI-PMP)
Jan 2018 - Feb 2024
Show credentials
MCSE
Oct 2000
Show credentials
Training
PMI-ACP exam prep.
technical institute of America
Aug 2022
Show credentials
Core solutions for Microsoft Lync server 2013
Consolidate Contractors Company
Jan 2014
• Configuring, Managing and Troubleshooting Microsoft Exchange 2013
Consolidate Contractors Company
Oct 2015
Ethics and anti-corruption training
Consolidate Contractors Company
May 2015
Show credentials
Quality management training
Consolidate Contractors Company
Apr 2017
Show credentials
Risk management training
Consolidate contractors company
Oct 2017
Show credentials

Recommendations

Engin Cokduygulular

Oct 2018

Oct 2018

Sr. IT Systems Engineer•Subordinate

Mr. Qays is very motivated, professional and has strong technical & management skills. He proved himself to know how to manage everything in his current position by especially being always proactive and positive. I don't think there are any problems which Mr. Qays cannot solve in his working environment. I highly recommend him for future, higher positions if you want your company to be on the right track in Information Technology field.

Hobbies

  • Body building
  • Walking
  • Swimming