Multi-Skilled Servicing Professional
Old Mutual
Total des années d'expérience :5 years, 5 Mois
Ensuring a positive customer experience by being helpful and sensitive to customer needs, managing expectations and providing solutions including directing customers to the correct channel in adherence to procedural, productivity and quality standards. (Claims / Investments)
Providing relevant and appropriate financial advice, hinges on a complete understanding of the customers personal and financial circumstances - and their goals or dreams for the future. As such, interpersonal and communications skills in order to build solid relationships are fundamentally important.
Provides immediate response to administrative & IT requirements in accordance with university parameters, in a processing environment.
Teach English as a foreign language to Asian adults and children